Decagon

Decagon

Experiential Designer

San Francisco · Mid · Full-time

Sponsorship not specifiedDetected 4 days ago
Agentic AIFigmaAdobe Creative SuiteDesign SystemsBrand Strategy

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odds of building a lasting career here

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Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • This role sits at the heart of Decagon's in-person brand expression.
  • As an Experiential Designer, you'll help shape how Decagon shows up in the real world-how we tell our story at our user conferences, how we stand apart at festival booths, and how our events evolves as the company scales.
  • You won't be handed a perfectly defined box.

Responsibilities

  • We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
  • You'll work on marketing-led event initiatives that influence perception and drive growth, contributing to both foundational brand work and high-visibility moments.
  • Design and art direct high-quality brand assets across event design - campaigns, web, sales materials, video, and social.
  • Help evolve and expand Decagon's brand design system-bringing consistency while pushing into new, differentiated expressions.
  • Maintain consistency and quality across all brand touchpoints.

Requirements

  • 4-6 years of experience in brand design, event design, art direction, and marketing-focused creative roles.
  • Ability to interpret a brief and execute thoughtful, on-brand creative.

Compensation

  • These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Benefits

  • We proudly offer the following benefits for our full-time employees:
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Take what you need vacation policy (subject to local requirements
  • UK employees receive 25 days of statutory leave)
  • We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
  • Instead, you'll help define the edges-learning where to push, where to refine, and how to maintain coherence as the brand expands.
  • These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Company info

  • Brand Design at Decagon shapes the visual identity of our company and helps define how we're perceived by customers, partners, and the broader AI community.
  • Our work turns sophisticated technology into clear, confident, and differentiated brand storytelling-across campaigns, content, web, and moments that shape perception.
  • We believe strong brands are built through taste, consistency, and conviction.
  • We care deeply about craft, narrative, cohesion, and expanding the brand into new, exciting territories while building its core.
  • Designers here grow by shipping work fast, operating with urgency, developing a strong point of view, and raising the bar together.
  • Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
  • Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.
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This listing is sourced directly from Decagon's careers page and normalized into a canonical job model.