IVX Health
FT Front Desk Coordinator
Paramus, New Jersey, United States · Full-time
Sponsorship not specifiedDetected 15 days ago
Customer SupportEHR/EMRCommunicationAdaptability
About the role
- As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients.
- This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers.
- From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.
Responsibilities
- Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
- Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
- Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
- Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
- Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days
Requirements
- High School Diploma or GED required
- Strong understanding of insurance verification, billing basics, and the patient intake process
- Proficiency in EHR/EMR systems and scheduling software
- Ability to multitask in a fast-paced environment while staying organized and accurate
- Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Compensation
- North Jersey Area Pay Range
- $25 - $27.50 USD
Benefits
- Medical, dental, vision, 401(k) match, disability, and more
- Paid volunteer time, wellness support, and family-building benefits
- In addition to cash pay, full-time regular employees are eligible for 401(k), health benefits, and other company-provided benefits.
- IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis.
- Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
- Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
- Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses.
- 401(k) Retirement Plan - Secure your future with a competitive company match.
- About IVX Health
- Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions
Company info
- To improve the lives of those we care for by redefining the care experience
- Benefits We Offer
- Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security.
- Disability Coverage - Voluntary short-term and long-term disability plans to protect your income.
- Fertility and Family Support - Resources and benefits designed to support fertility care and family planning.
- Life and AD&D Insurance - Financial protection for you and your loved ones.
- Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being.
- Education Assistance - Tuition reimbursement and certification support to help you grow in your career.
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This listing is sourced directly from IVX Health's careers page and normalized into a canonical job model.