Sgs Technologie LLC

Sgs Technologie LLC

Account Manager

Santa Clara, CA, United States

Sponsorship not specifiedDetected 12 hours ago
HubSpotCRMSalesAccount ManagementBusiness DevelopmentNegotiationExcelSupply ChainCustomer SuccessCommunicationProblem SolvingTime ManagementMicrosoft Office

About the role

  • Provide updates on regulatory and sustainability trends and services to client.
  • Offer necessary trainings to internal and external staff.
  • Ensure the alignment and integration of services and operational deliveries in accordance to global C&P/Granite River Labs and sales strategies for assigned strategic accounts.

Responsibilities

  • Meet & exceed client service expectations and manage various different projects with cross functional and cross-country teams.
  • Collaborate with engineering teams to generate technical and executable proposal that address customer requirements and maximize the probability of winning new business.
  • Drive opportunities toward closure by proactively managing customer communications, addressing technical and commercial concerns, and reducing the overall sales cycle.
  • Maintain accurate sales forecasts, opportunity pipelines, customer activity records, and CRM data (HubSpot) to support effective business planning and reporting.
  • We care about your total well-being and will support you with the following, subject to your location and role.

Requirements

  • 10+ years of experience in sales, account management, or business development, preferably in the electronics, semiconductor, or testing and certification industry.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
  • The requirements listed above are representative of the knowledge, skills, and/or abilities required.
  • Work collaboratively with engineering, operations, and global business teams to ensure a seamless customer experience from opportunity qualification through project execution.

Skills

  • Excellent written and verbal communication, presentation, and negotiation skills in English; additional languages are an advantage.
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and CRM tools.
  • Strong organizational, analytical, and time management skills with attention to detail.
  • Willingness to travel to customer sites, industry events, and other SGS/Granite River Labs locations (up to 20% as required).
  • Committed to complying with the company's Health & Safety, Code of Integrity, and Professional Conduct policies.

Compensation

  • The expected salary for this position is $100,000 per year.
  • This range represents the minimum and maximum base salary we reasonably expect to pay for this role.
  • Actual compensation within the range will depend on skills, experience, and qualifications.

Benefits

  • Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
  • Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
  • Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
  • Work-Life Balance: Paid-time off and family leave

Company info

  • SGS is the global leader and innovator in inspection, verification, testing and certification services.
  • Founded in 1878, SGS is recognized as the global benchmark in quality and integrity.
  • With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.
  • Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do.
  • We encourage new ideas.
  • We welcome people who challenge the way we do things.
  • And we will be 100% committed to helping you reach your full potential.
  • In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
  • Continuously monitor technology trends, industry developments, and competitive activities to identify emerging business opportunities and provide value-added recommendations to customers.
  • Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
  • Identify, develop, and pursue new business opportunities by building relationships with prospective customers and expanding SGS/Granite River Labs' presence in target markets.
  • Develop and maintain a solid understanding of Granite River Labs' service portfolio, technical capabilities, and target markets to effectively position GRL to customers.
  • Build strong relationships with existing customers to increase customer satisfaction, identify upselling and cross-selling opportunities, and grow account revenue.
  • Develop and execute strategies to identify and secure new customers and new business opportunities in alignment with the company's growth objectives.
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