NetFoundry
Technical Writer
United States
Sponsorship not specifiedDetected 11 days ago
GitAWSAzureCloud PlatformsKubernetesDevOpsRESTOpenAPIAgileDNSVPNSD-WANZero Trust
About the role
- As a Technical Writer at NetFoundry, you will collaborate with engineers and DevOps teams to produce clear, concise, and accurate documentation.
Responsibilities
- Write, edit, and maintain user guides, API documentation, SDK documentation, architecture diagrams, and deployment guides.
- Collaborate with subject matter experts (SMEs) to gather and validate technical information.
- Maintain and improve documentation version control, structure, and usability.
- Ensure consistency and accuracy across all technical documents in line with NetFoundry's voice and brand.
- Work with UX, engineering, and support teams to identify documentation gaps and user pain points.
- You will create and maintain developer guides, API docs, technical tutorials, and system architecture documentation to support our growing customer base and partner ecosystem.
Nice to have
- 3+ years of experience as a Technical Writer in a software, networking, or cloud infrastructure environment.
- Strong understanding of networking concepts (e.g., Zero Trust, SD-WAN, VPN, TLS, DNS, edge computing).
- Experience documenting RESTful APIs, SDKs, and command-line tools.
- Familiarity with Markdown, Git, Swagger/OpenAPI, and documentation generators (e.g., Docusaurus, Hugo, MkDocs).
- Excellent writing, editing, and proofreading skills with a keen eye for detail.
- Ability to grasp complex technical concepts quickly and communicate them clearly.
- Experience working in Agile/Scrum development environments.
- Familiarity with Kubernetes, DevOps practices, or cloud platforms like AWS, Azure, or GCP.
Skills
- NetFoundry is headquartered in Charlotte, North Carolina, and operates globally.
Benefits
- We have a range of excellent and expanding benefits and perks, including:
- Comprehensive health benefits (Medical, Dental, and Vision) with expanded well-being benefits
- Employer-paid Life, AD&D, Short-Term & Long-Term Disability
- Learning and Development Budget
- Technology Stipend
- Fully remote with flexible working hours
Company info
- We are fully remote and always have been!
- You will work in a fast-paced, high-performance startup environment as part of a globally distributed team.
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This listing is sourced directly from NetFoundry's careers page and normalized into a canonical job model.