Riveron

Technology and Innovation - Business Analyst (Salesforce)

Atlanta, GA · Full-time

Sponsorship not specifiedDetected 36 days ago

AzureJiraConfluenceSalesforceContract ManagementCollaboration

About the role

Riveron is looking for a dynamic Business Analyst to join our Salesforce team.
Our entrepreneurial culture thrives on collaboration, diverse perspectives, and delivering exceptional outcomes.
A Riveron employee will never recruit via text or extend unsolicited employment offers.

Lead requirements gathering activities through stakeholder interviews, workshops, discovery sessions, and process mapping exercises.
Analyze and document current-state and future-state business processes, identifying opportunities for optimization and automation.
Elicit, document, and manage functional and non-functional requirements, business rules, data requirements, and process dependencies.
Develop business requirements documents (BRDs), user stories, acceptance criteria, process flows, use cases, data mappings, and solution documentation.
Manage and prioritize product backlogs in partnership with Product Owners and business stakeholders.
Facilitate requirements reviews and solution design sessions with business users, architects, administrators, and development teams.
Support Salesforce Sales Cloud, Service Cloud, CPQ/Revenue Cloud, and Lead-to-Cash processes including lead management, opportunity management, quoting, pricing, approvals, contracts, billing, and renewals.
Develop test strategies, test scenarios, and business validation plans to ensure requirements are fully met.
Validate Salesforce configurations, CPQ pricing logic, workflows, integrations, reports, dashboards, and business processes.
Maintain end-to-end requirements traceability from discovery through deployment.

Bachelor's degree in Business, Information Systems, Computer Science, or related field.
2-5+ years of Business Analysis experience supporting enterprise technology and business transformation initiatives.
2+ years of experience supporting Salesforce implementations and enhancements.
Strong experience with requirements elicitation, process mapping, workflow analysis, business case development, and solution documentation.
Knowledge of quoting, pricing, approvals, contract management, billing, renewals, and customer lifecycle management.
Experience with JIRA, Azure DevOps, Confluence, or similar delivery and requirements management tools.

Consulting or client-facing experience preferred.
Salesforce certifications such as Salesforce Business Analyst, Salesforce Administrator, CPQ Specialist, or related credentials preferred.

Full time roles are eligible for a full range of benefits including medical, dental, and vision insurance, 401(k) with company match, and PTO.
A complete description of all available benefits can be found at Riveron's Benefits page at https://riveron.com/riveron-life/.
Contract roles are not eligible for benefits.
This inclusive environment offers flexibility, progressive benefits, and meaningful opportunities for impactful work that supports well-being in and out of the office.

At Riveron, we partner with clients-from global multinationals to high-growth private entities-to solve complex finance challenges, guided by our DELTA values: Drive, Excellence, Leadership, Teamwork, and Accountability.
We are committed to fostering growth, both for our clients and our people, through mentorship, integrity, and a client-centric approach.
Additionally, a Riveron employee will never ask you to exchange money or purchase anything as part of the recruiting process.

Riveron Consulting is an Equal Opportunity Employer and believes that we are stronger together through our diversity.
Equal Opportunity Employer and believes that we are stronger together through our diversity.

This listing is sourced directly from Riveron's careers page and normalized into a canonical job model.