Coursera

Coursera

Udemy- Senior Manager, Renewals, Americas

United States · Senior

Sponsorship not specified$133k-$166kDetected 1 day ago
SalesAccount ManagementCustomer SuccessLeadershipCollaborationProblem SolvingMentoring

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odds of building a lasting career here

54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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About the role

  • Reporting to the Vice President of Global Renewals, you'll serve as both an operational and people leader, sitting at the intersection of leadership, strategy, and execution.
  • You'll work in close alignment with our Chief Revenue Officer's Go-To-Market strategy while scaling cross-functional partnerships with Sales, Customer Success, Legal, Deal Desk, and Sales Enablement.

Responsibilities

  • Own the renewal execution strategy across your assigned region or segment, ensuring consistent target attainment and customer retention metrics including GRR and NRR.
  • Partner directly with Field Sales Leadership, Customer Success, and Account Executives to build alignment on strategic accounts, risk mitigation, and expansion opportunities while driving forecast accuracy and pipeline visibility for senior leadership reporting.
  • Build strong collaborative relationships across Deal Desk and Legal to streamline contract structures, redlines, and commercial terms for shorter deal cycles.
  • Partner with Sales Enablement and People Partners to drive continuous onboarding improvement, skill development, and team engagement initiatives.
  • Lead, coach, and inspire a high-performing team of Renewals professionals through active coaching, 1:1 mentorship, career pathing, and performance management.

Requirements

  • Experience with 3+ years of direct people management in SaaS or B2B software renewals, account management, or inside sales, with a proven track record of managing and developing high-performing, quota-carrying teams.
  • Experience with high empathy, high accountability leadership and a genuine commitment to people management, coaching, and team enablement.
  • Background in SaaS recurring revenue models, subscription dynamics, and Go-To-Market strategy. Demonstrated history of operating effectively in fast-paced, high-growth, or changing organizational environments.
  • Demonstrated ability to manage stakeholders and collaborate effectively across Legal, Deal Desk, Customer Success, and executive leadership. Experience with high empathy, high accountability leadership and a genuine commitment to people management, coaching, and team enablement.

Skills

  • Sales Management
  • Direct experience managing quota-carrying sales teams and driving revenue targets in renewals function.
  • Leadership and Management
  • People Development
  • What you'll be doing:
  • About Coursera + Udemy
  • Read more about the combined company by visiting our blog.
  • Why join us now?
  • AI is transforming how people learn, work, and grow, and the need for new skills has never been greater.
  • Shape what comes next

Compensation

  • At Udemy, we strive to be transparent around compensation.
  • Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, and experience.
  • In addition to a base salary, this role is also eligible for equity.
  • The compensation range for this role in Denver is $132,600-$166,000.

Benefits

  • Drive career pathing, mentorship, and continuous learning culture for team performance and retention.

Equal opportunity

  • Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace.
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