Invitation Homes

Invitation Homes

Renewal Specialist

Tempe, Arizona

Sponsorship not specified$28k-$48kDetected 13 hours ago
ExcelCustomer SupportCommunicationOrganizational SkillsMicrosoft Office

About the role

  • We call different communities "home," but our shared values bind us together.
  • Invitation Homes is a place where possibility lives.
  • The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals.

Responsibilities

  • Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can't refuse.
  • Build a foundation here and apply today!

Requirements

  • Assist with special projects as required.
  • An active Real Estate license is required for this role
  • Proven experience in customer service or administrative functions
  • Experience in the property management or maintenance industry is helpful
  • Technological proficiency including in MS Word, Excel, Outlook and Adobe

Compensation

  • The salary range for this position is: $27.82 - $48.22, plus individuals may be eligible for an annual discretionary bonus.
  • Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.
  • Compensation and Benefits
  • Annual bonus program

Benefits

  • Competitive pay and an annual bonus program for all associates
  • Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
  • Health, dental, vision, and life insurance
  • Long-term and short-term disability insurance
  • Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays

Company info

  • Invitation Homes is a team of more than 1,700 associates who come from all walks of life. We call different communities "home," but our shared values bind us together. Invitation Homes is a place where possibility lives.
  • The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can't refuse.
  • Your Role on the Team
  • The Renewal Specialist is responsible for negotiating and finalizing lease renewals with current residents in the assigned market. This role focuses on delivering exceptional customer service throughout the renewal process while ensuring the achievement of renewal metrics and goals set by market leadership.
  • Invitation Homes is a team of more than 1,700 associates who come from all walks of life.
  • The Renewal Specialist is responsible for negotiating and finalizing lease renewals with current residents in the assigned market.
  • This role focuses on delivering exceptional customer service throughout the renewal process while ensuring the achievement of renewal metrics and goals set by market leadership.
  • This position includes but is not limited to the following activities:
  • Initiate communication with current residents to discuss and present lease renewal options.
  • Negotiate lease renewals in accordance with asset management guidelines to meet renewal targets.
  • Deliver outstanding customer service by addressing resident inquiries and concerns throughout the renewal process.
  • Accurately prepare and process lease documents in a timely manner.
  • Foster a collaborative and professional working environment with colleagues, supervisors, and external parties.
  • Provide administrative support, including clerical tasks, data entry, and document processing.
  • Support department staff within the assigned region as needed.
  • Your Experience Includes
  • High school Diploma or GED
  • Broad residential leasing knowledge
  • Excellent organizational skills with a high level of attention to detail
  • Strong verbal and written communications skills
  • Effective customer service and conflict resolution skills

Equal opportunity

  • Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates.
  • If you have a disability or special need that requires accommodation, please contact us at humanresources@invitationhomes.com.

Visa & Work Authorization

  • al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protect
Apply directly at Invitation Homes →Create a free account for alerts like thisView Invitation Homes immigration profile

This listing is sourced directly from Invitation Homes's careers page and normalized into a canonical job model.