Avride
Remote Assistance Operator (AM and PM Shift Options)
Austin, Texas · Junior · Contract
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About the role
- As a Remote Assistance Operator, you'll play an important role in supporting our autonomous vehicle fleet as we continue the transition toward fully driverless operations.
- You'll work onsite at our state-of-the-art Remote Operations Center in North Austin, a modern, tech-forward workplace with amenities including an onsite lunchroom stocked with snacks and refreshments and complimentary coffee service.
- Working from a dedicated computer workstation alongside a team of Remote Assistance Operators, you'll monitor live video feeds and real-time data from autonomous vehicles operating on public roads.
Responsibilities
- Ensure a clean shift handoff by communicating key context to the incoming Shift Lead.
Requirements
- 1+ year of experience in a live operations environment, such as autonomous vehicle fleet operations, teleoperations, dispatch, systems monitoring, or a similar real-time role
- Experience troubleshooting technical issues and documenting escalations
- Experience using Jira, YouTrack, or similar ticketing systems
Nice to have
- Hands-on experience in autonomous vehicles, robotics, or transportation technology
- Familiarity with AV data annotation, triage, or AI training workflows
- Technical background in robotics, automotive/EV systems, avionics, IT/network operations, or military UAV operations
- Experience participating in Root Cause Analysis (RCA) or incident post-mortem reviews
- Rotating shifts, including weekends
- Availability for both morning and evening shifts required (schedule flexibility preferred)
- Where You'll Work:
Skills
- About Avride
- Avride is a U.S.-based autonomous vehicle startup headquartered in Austin, TX, with additional R&D hubs around the world.
Compensation
- Expected Pay Amount: $25.00 USD Per Hour
Benefits
- Pre-tax commuter benefits
- Employer Subsidized Healthcare Benefits thru our 3rd party employer of record partner
- Flexible Spending Account for healthcare-related costs
- Short and long-term disability and life insurance thru our 3rd party employer of record partner
- Commitment: This is a full-time, ongoing contract position staffed through our trusted Employer of Record partner, who manages payroll, benefits, and local compliance on our behalf.
Company info
- You will work day-to-day with the Avride team and be fully integrated into our culture and operations.
Equal opportunity
- equal opportunity employer and committed to providing reasonable accommodations to qualified applicants and employees with disabilities to ensure they have equal access to employment opportunities.
Visa & Work Authorization
- Candidates are required to be authorized to work in the U.S. The employer is not offering relocation, sponsorship, and remote work options are not available.
This listing is sourced directly from Avride's careers page and normalized into a canonical job model.