Blue Sky Hospitality Solutions
Front Desk Agent-Embassy Suites Baton Rouge, LA
Baton Rouge, LA 70808, LA
Sponsorship not specifiedDetected 1 day ago
About the role
- Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
- JOB ESSENTIALS • Supervise Front Desk operations during your assigned shift to a consistently high standard to ensure rewarding experiences for guests. • Greet guests immediately with a friendly and sincere welcome.
- Reports all accidents and injuries in a timely manner. • Provides for a safe work environment by following all safety and security procedures and rules.
Requirements
- Ability to access and accurately input information using a moderately complex computer system
- General knowledge of local area attractions and transportation.
- Ability to observe and detect signs of emergency situations.
- Ability to multi-task, and prioritizes with excellent follow up skills and customer service.
Nice to have
- High school diploma or equivalent required, and college degree preferred.
- Minimum 2 years previous hotel Front Desk experience required, with supervisory experience preferred.
- Hilton brand experience preferred.
- Hilton OnQ experience a plus.
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