Sitreps
Field Service Representative
Clarksburg, Maryland
Sponsorship not specified$90k-$120kDetected 11 days ago
Robotics
About the role
- Field Service Representatives are the hands that keep our systems running in the field.
- You deploy with integrated robotic ground systems, keep them mission-ready, train the operators who use them, and are the steady, trusted presence customers rely on when they're out on the range or forward deployed.
- You know how to turn a wrench and read a screen - vehicle repair and maintenance is a real part of the day, and so is working through a networking or comms hiccup, logging into a system to pull logs, and walking an operator through a new capability.
Responsibilities
- Perform hands-on vehicle repair, maintenance, and system upgrades in the field - often in conditions the manuals don't cover, because the manuals may not exist yet.
- Train and support customer operators on the system and on new capabilities as they ship.
- Forward deployed: active overseas program supporting an allied partner in Eastern Europe with system upgrades, repairs, and field maintenance. This is currently the highest-priority deployment need. Personnel operate behind the front, not on it.
- A venture-backed robotics company building autonomous ground vehicle systems for defense customers.
- What we sell is a fully integrated system - autonomy software, operator-control software, comms and networking, and mission payloads, riding on hardware we design and build.
- Build trust with the units you support. Half of this job is being the person customers want on site when conditions are bad and the mission still has to happen.
Requirements
- Comfort with Type 2 fun.
- Not required. strong non-veteran candidates with deep field-service experience are equally welcome.
- Prior field-service experience on ground vehicles, robotics, unmanned systems, or comms/networking gear.
- Experience supporting emerging tech in operational hands (e.g., time around DEVCOM elements, DIU, or service-level innovation offices).
- Comfort at the command line and with basic networking - a real differentiator that opens the door toward the FDE track over time.
Nice to have
- Clarksburg, Maryland HQ strongly preferred.
- Idaho and Appalachian test sites also workable.
- Hands-on technical field experience.
Compensation
- $90,000-$120,000 base, plus equity for every employee. Year-end bonuses are typically paid in equity rather than cash. Additional hazard pay applies for deployments to high-risk zones.
Benefits
- Equity for every employee, top to bottom.
- Year-end bonuses are typically structured as equity (1-year vest) rather than cash, so total comp upside is tied directly to company performance.
- Year-end bonuses are typically paid in equity rather than cash.
Company info
- Venture-backed defense robotics company building autonomous ground vehicle platforms for U.S. and allied customers.
- East Coast HQ (Clarksburg, Maryland), with additional test ranges in the Mountain West (Idaho) and Appalachia.
- Remote considered for the right person, with the understanding that ramp will pull you to HQ and the hardware frequently.
- Programs are moving out of the lab and into operator hands fast, and our customers are unusually willing to adopt new capability the moment it ships.
Apply directly at Sitreps →Create a free account for alerts like thisView Sitreps immigration profile
This listing is sourced directly from Sitreps's careers page and normalized into a canonical job model.