Vanderbilt

Vanderbilt

Remarketing Direct Sales Marketing Specialist

Maryville, TN · Full-time

Sponsorship not specified$53k-$65kDetected 7 days ago
SalesforceCRMNegotiationOutbound SalesCustomer SupportCommunicationMentoringOrganizational SkillsMicrosoft Office

About the role

  • The Direct Sales and Marketing (DSM) Specialist is responsible for being the first VMF Homes point of contact for potential customers.
  • This position reports to the Direct Sales and Marketing (DSM) Team Leader.
  • The Remarketing department sells and markets repossessed and foreclosed homes owned by VMF through the brand, VMF Homes.

Responsibilities

  • Performs error free data entry on Salesforce (Vantage) our Customer Relationship Management software to track customer progress

Requirements

  • For over 50 years, we've been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home.
  • Education: High school diploma or equivalent.
  • Ability to manage multiple and/or conflicting responsibilities
  • Ability to build relationships with various internal and external customers

Nice to have

  • Familiarity using Microsoft Office and Salesforce Vantage a plus.
  • Must be available to work one Saturday a month on rotation with the team.
  • Excellent written and verbal communication s kil ls with the a bility to communicate effectively and efficiently via phone, email, live chat, and person to person.
  • High sense of urgency.
  • Exhibit great interpersonal skills, effective persuasive skills, and a strong desire to provide exceptional customer service
  • Active listener with great attention to detail and organizational skills
  • Creative in communication and customer approach
  • Must be able to remain in a stationary position 75% of the time.

Compensation

  • The hourly base pay for this position is $19.75. In addition to base pay, this role offers bonus opportunities, resulting in an expected total annual compensation of $53,000-$65,000.
  • The annual compensation range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs.
  • The annual compensation range is based on experience, qualifications, and other relevant factors.

Benefits

  • Medical and Dental Plan with Prescription Coverage and Vision.
  • Competitive benefits including 401(K) includes 100% company match of the first 4%.
  • Paid time off days (PTO), maternity/paternity leave, and holidays.
  • Community involvement including Volunteer Paid Time Off (VTO).
  • Tuition Assistance for your first degree
  • Competitive bonus programs.
  • In addition to base pay, this role offers bonus opportunities, resulting in an expected total annual compensation of $53,000-$65,000.
  • Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs.

Company info

  • Acts as a liaison between consumers and the company helping potential buyers find homes on vmfhomes.com
  • Receives calls from other departments and finds best connection for customers
  • Replies to all Live Chats that are initiated through a company website (vmfhomes.com)
  • Educates customers on home buying process based on payment method
  • Consults with Sales Professionals and Asset Managers to gather information for potential customers and to answer specific questions and timeline of home availability

Equal opportunity

  • equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

This listing is sourced directly from Vanderbilt's careers page and normalized into a canonical job model.