First Interstate

First Interstate

Community Branch Manager

Atlantic, IA

Sponsorship not specifiedDetected 5 days ago
CRMOutbound SalesMentoring

About the role

  • If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
  • This position is located at our Atlantic, IA branch.
  • What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life.

Responsibilities

  • Manages the effective use of client relationship management software, recording appropriate activities, incidents, referrals and marketing.
  • Manages and fosters growth in the top client relationships of the branch.
  • Builds client relationships through outbound and proactive measures.
  • This position will develop and maintain client relationships using a full suite of banking services, with a focus on customer experience, digital utilization, and compliant sales practices.
  • Performs other duties as assigned.
  • Manages one or more branches within a market, ensuring consistent performance execution, employee engagement, and operational soundness.
  • Manages the selections, placement, performance, development, promotion, and termination of branch employees; collaborating closely with the Community Market Leader.

Requirements

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Demonstrates proficiency in processing new consumer and new small business loan requests.
  • ensures each team member builds proficiency in consumer and small business lending, and deposit account opening including effective use of the dashboard to monitor and measure performance.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Demonstrated ability to manage branch level P&L, interpret financial trends, and drive performance outcomes.
  • Skilled in building trust, conducting quality conversations, identifying needs, and aligning customers with appropriate solutions across banking lines.
  • High School Diploma or General Education Degree (GED) required

Nice to have

  • Associate's Degree preferred
  • 4-6 years experience in the banking industry to include supervisor or management experience required
  • Consumer and Small Business lending origination experience preferred
  • Valid Driver's License required
  • Registered Mortgage Loan Originator per the SAFE Act required
  • Notary Certification preferred
  • Dexterity of hands/fingers to operate computer keyboard and mouse
  • Occasionally (up to 25 lbs)

Skills

  • Strong understanding of digital banking capabilities, CRM utilization, and customer adoption strategies.
  • Ability to solve complex operational or client related challenges using sound judgment, data interpretation, and risk aware decision making.
  • Demonstrated ability to identify client needs and recommend appropriate financial solutions.

Compensation

  • Keeps up to date on regulation changes, follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

Benefits

  • Generous Paid Time Off (PTO) in addition to paid federal holidays.
  • 401(k) retirement plan with a 6% match.
  • The health and happiness of the places we call home matter to us.
  • Opens and maintains a variety of products including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer and small business credit cards.
  • Takes personal initiative and is a positive example for others to emulate; embraces the Bank's vision, mission and values.
  • Participates in volunteer activities and financial education.

Company info

  • The Community Branch Manager is responsible for the delivery of outstanding client service, achievement of growth goals, operational efficiencies, and development of branch employees, typically in a branch(es) with deposits up to $100MM.
  • Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.
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This listing is sourced directly from First Interstate's careers page and normalized into a canonical job model.