Always Compassionate Home Care

Always Compassionate Home Care

Account Manager, PCS Division

Melville, NY

Sponsorship not specified$75k-$85kDetected 1 day ago
CRMAccount ManagementLeadershipCommunicationTime ManagementMicrosoft Office

About the role

  • It's fun to work in a company where people truly BELIEVE in what they're doing!
  • We're committed to bringing passion and customer focus to the business.
  • The Account Manager will work closely with Intake, Recruitment, and Operations to ensure successful case conversion, service initiation, and ongoing client satisfaction.

Responsibilities

  • Develop, manage, and grow relationships with referral sources including MLTC plans, hospitals, rehabilitation centers, CHHAs, and community partners.
  • Track referral activity, conversion rates, and performance metrics to drive strategic growth initiatives.
  • Collaborate with Intake and Recruitment teams to ensure timely processing, staffing, and start of care for all referred cases.
  • Maintain accurate documentation of referral activity, account interactions, and outcomes in the organization's systems.
  • The Account Manager, PCS Division is responsible for developing, managing, and expanding relationships with referral sources to drive growth in the Personal Care Services (PCS) Division.
  • This is a commission-driven role ideal for a results-oriented professional motivated by growth, relationship-building, and revenue generation.

Requirements

  • Ability to handle multiple tasks.
  • Ability to problem solve.
  • Possess excellent interpersonal skills and ability to work well with others.
  • LPN (Licensed Practical Nurse), LMSW (Licensed Master Social Worker) or other graduate degree.
  • Maintain a strong understanding of PCS eligibility, payor requirements, and service offerings to effectively position the organization.
  • Performs other duties as required by the Account Manager role.
  • Prior experience in home care, healthcare marketing, intake, or account management strongly preferred.
  • Proven ability to build and maintain professional relationships within the healthcare community.
  • Demonstrated success in a commission-driven or performance-based role.
  • Understanding of Personal Care Services (PCS), MLTC plans, and home care operations.
  • Excellent interpersonal, communication, and presentation skills.
  • Highly motivated, results-driven, and comfortable working in a fast-paced, target-oriented environment.
  • Strong organizational and time management skills with the ability to manage multiple accounts.
  • Proficient in Microsoft Office and CRM/database systems.

Compensation

  • Base Salary: $75,000 - $85,000 annually

Benefits

  • Dental insurance
  • Health insurance

Visa & Work Authorization

  • t military service, family medical history or genetic information, family or parental status, protected veteran status, citizenship status when otherwise legally able to work, or any other status protected by the laws or

This listing is sourced directly from Always Compassionate Home Care's careers page and normalized into a canonical job model.