Symmetrio

Sr. Service Technician (Robotics)

San Diego, California, United States · Senior

Sponsorship not specified$135k-$160kDetected 49 days ago

Customer SupportRoboticsMechanical DesignElectrical EngineeringMedical DevicesRadiologyCommunicationCollaborationProblem Solving

About the role

The ideal candidate will combine strong technical aptitude with excellent communication and customer service skills.
Troubleshoot hardware, software, optics, illumination, calibration, and application-related issues both remotely and at customer facilities.
Assist with system installations, commissioning activities, calibration, upgrades, and preventative maintenance.

Deliver customer training on system operation, inspection setup, data interpretation, and best practices.
Document technical issues, resolutions, and service activities in accordance with company procedures.
Collaborate with engineering and product development teams to identify root causes and drive issue resolution.

Support customer acceptance testing, qualification, and validation activities as required.

Symmetrio is recruiting for our customer, an innovative and rapidly growing medical device company, for a Medical Technical Support Engineer based in San Diego, CA.
This role is an excellent opportunity for a senior engineer who enjoys solving technical challenges, working directly with customers, and supporting advanced medical technologies.
Provide technical support for advanced 3D measurement, optical inspection, and machine-vision systems used within medical device and electronics manufacturing environments.

This listing is sourced directly from Symmetrio's careers page and normalized into a canonical job model.