Goteleport

Goteleport

Senior Field Engineer

United States (Remote) · Senior

Sponsorship not specifiedDetected 163 days ago
AWSGCPKubernetesLinuxRESTProject ManagementElectrical EngineeringCommunication

About the role

  • About Teleport Don't wait for the future of infrastructure.
  • Teleport is the AI Infrastructure Identity Company.
  • We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security.

Responsibilities

  • Design solution architecture for Teleport in a customer environment
  • Develop, maintain and deliver customized training; evangelize the solution to a wider customer organization.
  • Maintain strong working relationships with key client stakeholders and expand relationships into other parts of the organization.
  • Document the customer's business goals and challenges to align Teleport to provide the most value possible.
  • Collaborate with Sales and Product to provide valuable feedback for product improvement.
  • Support our broader Teleport customer base seeking new solutions and best practice recommendations.
  • That's why we focus on making your day-to-day the best it can be - giving you the autonomy, access, and support to do the best work of your career.
  • This gives you the freedom, power, and autonomy to build and innovate with confidence.

Requirements

  • BSc or Master Degree in Computer Science, Software Engineering, Electrical Engineering or another related engineering field.
  • 8+ years experience in customer-facing software onboarding, software services, solution architecting, or system administration roles.

Nice to have

  • A strong understanding of Kubernetes and prior hands-on experience.
  • Certification with CKA or CKAD is a plus.

Skills

  • Outstanding soft skills, excellent verbal and written communication skills.
  • Project management experience and the ability to handle multiple clients simultaneously.
  • Strong organizational skills.
  • Deploy and configure Teleport in a customer environment as well as communicate implementation best practices to the customer.
  • Work closely with Sales and Product to identify customer needs associated with tangible upsell and cross-sell opportunities.
  • SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC.
  • What You'll Be Doing
  • Why Teleport
  • The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
  • The Benefits
  • Extensive health coverage
  • Annual expense budget

Compensation

  • Annual expense budget

Benefits

  • At Teleport, we believe your career is more important than a list of perks.
  • Investment in your future with retirement savings plans

Company info

  • About Teleport
  • Don't wait for the future of infrastructure.
  • Be part of it.
  • Plan and deliver Quarterly Business Results meetings for customers. Drive adoption within the customer organization; plan and assist with an enterprise-wide rollout of Teleport.
  • Serve as a subject matter expert on existing and upcoming Teleport solutions for both customers and other Customer Solutions engineers, staying up to date on the latest solutions.

This listing is sourced directly from Goteleport's careers page and normalized into a canonical job model.