Mindbody

Mindbody

Group Product Manager, Growth & CRM

United States · Senior

Sponsorship not specified$175k-$210kDetected 21 days ago
LLMsCRMSalesPipeline ManagementLeadershipCommunicationCollaboration

About the role

  • At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play.
  • With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions.
  • Join us in reshaping technology's role to foster meaningful, real-world connections.

Responsibilities

  • Directly lead a dedicated squad to envision, build, and launch a unified CRM.
  • You'll take three separate solutions and weave them into a seamless experience that drives client retention.
  • Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions.
  • We are building the "Motivation Engine" for this industry.
  • We are looking for a Group Product Manager to lead the charge in evolving our current point solutions - messaging automation, AI chatbots, and sales pipeline tools - into a single, unified, world-class CRM.

Requirements

  • An Experienced Builder: 7+ years of experience as a hands-on PM, with a proven track record of shipping impactful products from 0 to 1 and scaling them.
  • A Proven Leader: At least 3 years of experience managing Senior PMs.
  • You understand the "leaky bucket" problem and have diverse examples of how you have creatively improved the funnel (or built tools/platforms to enable) within successful Consumer or B2B companies.
  • You have excellent written and verbal communication, and operate collaboratively.
  • 7+ years of experience as a hands-on PM, with a proven track record of shipping impactful products from 0 to 1 and scaling them.
  • At least 3 years of experience managing Senior PMs.

Nice to have

  • Hands-on experience integrating Generative AI into products to solve real-world user problems.
  • It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable.
  • The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.
  • Have we piqued your curiosity?
  • Sound like the role for you?
  • We'd love to hear from you!
  • Even if you're not 100% sure about potential fit, we still encourage you to apply.
  • The Company is an Equal Opportunity Employer.

Compensation

  • It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable.
  • The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.
  • Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
  • The base salary range for this position in the United States is $175,000 to 210,000.
  • The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.
  • Have we piqued your curiosity?

Benefits

  • We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond.
  • Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences.
  • Join us if you're passionate about enhancing wellness through technology.
  • The fitness and wellness industry is built on consistency and transformation, but it's challenged by high churn due to seasonality and the ebb and flow of human motivation.

Company info

  • Our goal is to help businesses seamlessly attract new clients, convert them through high-value trials, and turn them into lifelong advocates.
  • The Role and Responsibilities
  • This is a player-coach position designed for a leader who loves the craft of product management as much as the art of people leadership.
  • You will be responsible for both the high-level strategy of our growth ecosystem and the hands-on execution of our next-generation CRM.
  • Team Leadership (Coach): Lead, inspire, and mentor a team of 3 Product Managers. You will hold a high bar, help them think bigger, push their creative boundaries, and navigate complex product challenges to improve our existing automation and sales tools.
  • Product Execution (Player): Directly lead a dedicated squad to envision, build, and launch a unified CRM. You'll take three separate solutions and weave them into a seamless experience that drives client retention.
  • GTM Collaboration: Partner closely with Go-To-Market teams to package, price, and position the CRM solution for maximum market impact.
  • Cross-Functional Integration: Work with other product and platform teams to ensure the CRM is deeply integrated into the broader Playlist ecosystem, creating a frictionless experience for both business owners and their clients.

Visa & Work Authorization

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This listing is sourced directly from Mindbody's careers page and normalized into a canonical job model.