ResMed
Practice Support Agent
US VirtuOx Decatur · Junior
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About the role
- The ideal candidate is service-oriented, detail-focused, and committed to delivering a high-quality customer experience.
- The shift for this role is 8:00am - 4:30pm CT.
- It's discovering a career that's challenging, supportive and inspiring.
Responsibilities
- Answer inbound calls, chats, and emails to support customers with testing tools and uploads
- Process and validate test orders, physician updates, and faxed results
- 1+ year of customer service or support experience
Requirements
- Proficiency in Excel and MS Office
Company info
- This role is responsible for guiding customers through website tools and testing device upload processes while resolving data upload issues as they arise.
This listing is sourced directly from ResMed's careers page and normalized into a canonical job model.