CLEAR - Corporate
Senior Director, Revenue Operations (CLEAR1 - B2B)
New York, New York, United States · Director
Sponsorship not specified$225k-$275kDetected 29 days ago
HubSpotSalesforceSalesForecastingCustomer SuccessLeadershipCommunication
About the role
- Whether it's at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.
- Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces.
- We also offer catered lunches every day and have fully stocked kitchens.
Responsibilities
- Lead the redesign of Salesforce to support complex B2B sales motions, with hands-on responsibility for system configuration, reports, and dashboards
- Architect and optimize the full revenue tech stack (Salesforce, Outreach, ZoomInfo, HubSpot, Gong, LinkedIn Sales Navigator, etc.)
- Maintain data quality (deduplication, enrichment, normalization), build and evolve reporting frameworks, and troubleshoot integration issues across the revenue tech stack when they arise.
- Create and maintain internal documentation, runbooks, and training materials
- support enablement sessions for sales and marketing team on system changes and new processes
- Define and manage the end-to-end lead lifecycle, including routing logic, lifecycle stage definitions, and handoff processes between Marketing and Sales
- A scalable, optimized Salesforce instance and integrated revenue tech stack that supports business complexity.
- Create and maintain internal documentation, runbooks, and training materials; support enablement sessions for sales and marketing team on system changes and new processes
- Experience collaborating with external consulting partners on system architecture and strategic initiatives, while maintaining internal ownership of day-to-day operations.
Nice to have
- 8+ years in B2B Revenue Operations or Sales Operations in a high-growth environment.
- Strong analytical skills with the ability to translate data into business outcomes.
- Ability to operate at both strategic and tactical levels - from executive dashboards to workflow configuration.
- Strong cross-functional leadership skills with experience influencing senior stakeholders.
- Salesforce administrator certification (or equivalent hands-on configuration experience with objects, fields, page layouts, validation rules, and flows) strongly preferred.
- Experience with integration/middleware platforms (Workato, Tray, MuleSoft) and data tools (Data Loader, Datarama, or similar).
- Experience with territory planning, quota modeling, and compensation plan operationalization.
- Comfortable getting hands-on in systems, whether configuring Salesforce, troubleshooting an integration, or running a data load
Compensation
- The base salary range for this role is $225,000-275,000, depending on levels of skills and experience.
- The base salary range represents the low and high end of CLEAR's salary range for this position.
Benefits
- Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.
- The range listed is just one component of CLEAR's total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units.
- Act as a strategic partner to B2B leadership on forecasting, pipeline health, performance metrics, and operational investments.
- Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.
Company info
- At CLEAR, we help YOU move forward - because when you're at your best, we're at our best.
- You'll work with talented team members motivated by our mission of making experiences safer and easier.
- We are committed to a transparent and secure hiring process.
Equal opportunity
- CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs.
- Please let us know if you require a reasonable accommodation to apply for a job or perform your job.
- Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the
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