Druva
Senior Manager, HR Operations
Santa Clara, CA · Senior
Sponsorship not specifiedDetected 27 days ago
ComplianceProject ManagementRecruitingHRHRISCustomer SupportUnityHIPAALeadershipCollaborationProblem Solving
About the role
- Our HR team operates with a "one-team" mindset.
- We are a collaborative, high-impact group that believes HR should model the exact unity, agility, and transparency we look for across the entire organization.
- As part of the People team, the HR Operations function is the engine under the hood.
Responsibilities
- Deliver a best-in-class employee experience through efficient, employee-centric HR processes and service delivery.
- Develop and maintain scalable, compliant HR operational processes that support organizational growth.
- Drive continuous improvement initiatives focused on automation, standardization, and operational excellence.
- Create, document, and maintain HR operational playbooks, standard operating procedures, and process documentation.
- Manage and develop one HR Operations Analyst, fostering a culture of accountability, customer service, collaboration, and continuous improvement.
- Partner closely with the Sr. HR Workday Analyst to optimize Workday HCM and HR business processes.
- Support Workday releases, testing, enhancements, and business process improvements.
- Partner on HR reporting, dashboards, and people analytics to support business and HR leadership.
- Collaborate with brokers, vendors, Payroll, and internal stakeholders to resolve issues and improve processes.
- Partner with global HR Operations teams to align processes and share best practices while meeting U.S. regulatory requirements.
Requirements
- Bachelor's degree in Human Resources, Business Administration, or related field.
- 8+ years of progressive HR Operations experience in a high-growth or technology-focused environment.
- 3+ years of people leadership or management experience.
- Strong hands-on experience with Workday HCM and HR technology platforms.
- Experience with Workday business processes, reporting, data management, and process optimization.
- Experience leading HR compliance programs and audit activities.
- Strong understanding of federal, state, and local employment laws and regulations.
- Knowledge, Skills & Competencies
- The ideal candidate:
Nice to have
- Is highly hands-on and enjoys solving operational challenges.
- Takes initiative and proactively identifies opportunities for improvement.
- Balances strategic thinking with operational execution.
- Has exceptional attention to detail and a passion for data accuracy.
- Thrives in a fast-paced, evolving environment.
- Leverages technology and automation to simplify work and improve employee experiences.
- Demonstrates excellent analytical, problem-solving, and project management skills.
- Has a strong customer-service orientation with a focus on employee experience.
Skills
- Visit druva.com and follow us on LinkedIn, X and Facebook.
Compensation
- The pay range for this position is expected to be between $181,000 and $253,667/year
- The pay range for this position is expected to be between $181,000 and $253,667/year; however, base pay offered may vary depending on multiple individualized, non-discriminator
Benefits
- Partner closely with the Total Rewards team to support administration of U.S. health and welfare, retirement, wellness, and leave programs.
- Ensure operational excellence for benefits transactions, qualifying life events, and employee support.
- Support annual benefits planning, open enrollment, and employee communications.
- Build strong partnerships with Total Rewards, Payroll, IT, Legal, HR Business Partners, Talent Acquisition, Finance, and business leaders.
Company info
- We view ourselves not just as administrators, but as strategic enablement partners to the business.
- We focus on breaking down silos between HR, Payroll, IT, Legal, and Finance to build seamless, frictionless experiences for our employees.
- We are data-driven, technology-forward, and deeply passionate about simplifying complex compliance and operational challenges so our workforce can focus on what they do best: shaping the future of data security.
- Role Purpose & Impact
- We are seeking a highly collaborative, hands-on Senior Manager, HR Operations to lead and continuously improve our U.S. HR Operations function.
- This role is responsible for delivering operational excellence across the employee lifecycle while ensuring compliance, data integrity, process scalability, and an exceptional employee experience.
- The Senior Manager, HR Operations will oversee key operational functions including U.S. benefits administration, HR compliance and audits, Workday data governance, U.S. immigration, onboarding, HR transactions, and employee lifecycle processes.
- This leader will manage one HR Operations Analyst and partner closely with Total Rewards, Payroll, IT, Legal, HR Business Partners, Talent Acquisition, Finance, and global HR Operations teams to deliver seamless, compliant, and scalable HR services.
- This is a highly visible, hands-on leadership role for someone who enjoys building and improving processes, leveraging technology and automation, solving complex operational challenges, and creating exceptional employee experiences.
- The ideal candidate is proactive, detail-oriented, comfortable rolling up their sleeves, and energized by driving change and operational excellence in a fast-paced, global environment.
Visa & Work Authorization
- Manage the company's U.S. immigration programs, including H-1B, L-1, PERM, and employment-based permanent residency processes.
This listing is sourced directly from Druva's careers page and normalized into a canonical job model.