Leidos
Network Operations Center (NOC) Technician II
Shiloh, IL · Mid
No sponsorship$40k-$73kDetected 1 day ago
CybersecurityJiraExcelPerformance ManagementCiscoLoad BalancingLeadershipMicrosoft Office
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15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Joint Fires Network (JFN) NOC for a Joint Fires Network (JFN) NOC Technician at Scott AFB, IL.
- Monitor network events and element management failures 24/7/365.
- Proactively analyze alarms, correlate fault information, identify impacts, isolate root causes, and coordinate fault corrections.
Responsibilities
- Create, update, and monitor incident tickets using ServiceNow ITSM+S / JIRA.
- Support fault isolation and diagnose network issues, including testing and troubleshooting.
- Provide global situational awareness support and updates on outages.
- Verify service restoration for customer-initiated tickets and provide 24/7/365 sustainment support for outages and service degradation.
- Maintain general knowledge of training, SOPs, and tools within O&M.
Requirements
- Certification: Required DoD-8570 IAT Level 2 certification (e.g., Security+ CE or equivalent) by the start date.
- Availability: Ability to work in a 24/7 operational environment.
- Expertise: Proficiency in at least two of the following: routers, switches, crypto devices, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching.
- Must have an active DoD Top Secret security clearance with Sensitive Compartmented Information (SCI) eligibility.
- Required DoD-8570 IAT Level 2 certification (e.g., Security+ CE or equivalent) by the start date.
- Ability to work in a 24/7 operational environment.
- Demonstrate proficiency in DISN functions (routers, switches, crypto devices, etc.), record and track escalated incident tickets, and work directly with Shift Leads and O&M leadership for guidance.
Nice to have
- Experience in a tech control facility or cyber transport operations.
- Familiarity with circuit actions and vendor management.
- IP/Transport architecture experience Solarwinds and JIRA experience Experience in a Telco NOC or with inside or outside plant operations.
- Proficiency with MS Office Suite, including Outlook, Excel, Word, Access, PowerPoint, and Teams.
- Experience in one or more of the following areas: alarm surveillance, fault management, LAN maintenance, performance management, change management.
- Additional certifications such as CCNA, CYSA+, CASP, CCNP, JNCIE-ENT, JNCIA-Junos, WCNA, CCIE, F5 Networks Certified Technical Specialist, ITILv4, CCA-N, CCA-V, and SolarWinds Certified Professional are desirable.
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Compensation
- Pay Range $40,300.00 - $72,850.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.
- Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $17.2 billion for the fiscal year ended January 2, 2026.
- Pay and Benefits Pay and benefits are fundamental to any career decision.
- That's why we craft compensation packages that reflect the importance of the work we do for our customers.
- Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.
Benefits
- Required Education and Experience High school and 1-3 years of experience.
Company info
- Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations.
- This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC).
- Provide timely situational awareness to leadership and affected communities, and communicate effectively with the O&M team and customers.
- At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it.
Visa & Work Authorization
- Must have an active DoD Top Secret security clearance with Sensitive Compartmented Information (SCI) eligibility
This listing is sourced directly from Leidos's careers page and normalized into a canonical job model.