CDK
Workforce Administrator
Hoffman Estates, IL, USA
No sponsorship$55k-$61kDetected 30 days ago
Project ManagementForecastingCommunicationCollaborationOrganizational Skills
About the role
- This role oversees a dynamic queue of incoming project requests, evaluates scope and resource needs, and aligns the right associates based on geography, capacity, and skill.
Responsibilities
- Maintain an active queue of projects and adjust assignments as priorities shift or new requests are submitted.
- Partner with Resource Managers to track associate skillsets, identify gaps, and support cross‑training initiatives that broaden product knowledge across the team.
- Collaborate with Project Managers to clarify project needs, confirm resource requirements, and guide them toward feasible scheduling options.
- Maintain accurate documentation of assignments, resource profiles, and project status updates.
Requirements
- Experience in workforce management, resource coordination, project coordination, or a related operational role.
- Strong ability to interpret project requirements and translate them into actionable staffing decisions.
- Proficiency with workforce planning tools, project management systems, or scheduling platforms.
- Analytical mindset with the ability to balance competing priorities and make data‑informed decisions.
- Review incoming project requests to understand scope, required skillsets, timelines, and resource constraints.
- The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
- Excellent organizational skills with the ability to manage multiple concurrent requests.
- Strong communication and relationship‑building skills across technical and non‑technical teams.
Nice to have
- Experience supporting software implementation, IT services, or professional services environments.
- Familiarity with capacity planning, forecasting, or skills‑based routing.
- Background in cross‑functional collaboration with project managers and technical teams.
- CDK Global is committed to fair and equitable compensation practices.
- 401K Matching Program
- CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued.
- Applicants for employment in the US must be authorized to work in the US.
- CDK may offer employer visa sponsorship to applicants.
Compensation
- CDK Global is committed to fair and equitable compensation practices.
- The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer
- $54,500 - $60,500
- Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location.
Benefits
- Paid Time Off (PTO)
- Tuition Reimbursement
- Medical, dental, and vision benefits in addition to:
Company info
- CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries.
- The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.
- At CDK Global, we are focused on connections that allow us to deliver world-class software, support, and data insights.
- Our values define who we are and how we show up for each other, our customers, and our communities.
- Stay Curious, Own It, Be Open, Create Possibilities
- The Workforce Administrator manages the end‑to‑end resourcing process for Implementation projects.
- It requires strong coordination across Project Managers, Resource Managers, and cross‑functional teams to ensure projects are staffed accurately, timelines are achievable, and resource utilization supports divisional installation goals.
- By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.
- Visit www.cdkglobal.com
- Our values: Stay Curious, Own It, Be Open, Create Possibilities
- At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities.
- We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
Visa & Work Authorization
- Applicants for employment in the US must be authorized to work in the US.
This listing is sourced directly from CDK's careers page and normalized into a canonical job model.