Western Governors University
Principal AI Product Manager
Salt Lake City, UT · Principal · Full-time
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About the role
- At WGU, we believe technology can transform how students experience higher education.
- The Decision Intelligence organization is responsible for creating intelligent, personalized experiences across the student journey.
- This role will provide product leadership for the Academic Delivery domain while contributing at the principal level across broader organizational initiatives.
Responsibilities
- Own and drive strategic AI-enabled products and initiatives that span multiple product domains and require significant cross-functional collaboration.
- Partner with senior leaders, executives, and key stakeholders to identify complex business challenges and develop effective product strategies.
- Lead discovery efforts, experimentation, and customer research to uncover opportunities and validate product decisions in ambiguous problem spaces.
- Facilitate expert-led problem solving across engineering, data science, design, and business teams to deliver high-impact outcomes.
- Experience building business cases, evaluating tradeoffs, conducting ROI analyses, and influencing executive-level decisions.
- As a Principal AI Product Manager, you will help shape the future of student support through intelligent, personalized experiences that improve outcomes at scale.
- This is our most senior individual contributor product role, offering the opportunity to define strategy, influence executive decision-making, and lead initiatives that span multiple product domains.
- You will join the Decision Intelligence team, focused on student support orchestration and personalization.
- Working across product, engineering, analytics, user experience, and academic stakeholders, you will tackle complex challenges that combine artificial intelligence, data-driven decision making, and customer-centered product development to deliver meaningful impact for students.
- You will partner with highly technical engineering teams leveraging modern data and AI technologies, including Databricks, Kafka, AWS, and lakehouse architectures, to build scalable solutions that improve student engagement and success.
Requirements
- Bachelor's degree in a related field.
- Master's degree in a related field.
- Experience with decision intelligence, personalization, agent-based AI systems, or advanced analytics products.
Compensation
- $180,300.00 - $279,500.00
Benefits
- Define product vision, strategy, roadmaps, and investment priorities that align customer needs with business objectives.
- Strong understanding of AI, machine learning, decision intelligence, and modern data-driven product development practices.
Company info
- Additional travel may include conferences, visits to company locations, and other business-related events as needed.
Equal opportunity
- All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
- Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
Visa & Work Authorization
- While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this role.
This listing is sourced directly from Western Governors University's careers page and normalized into a canonical job model.