Iherb
Sr. Designer II - Discovery
Home Office, CA · Senior
Sponsorship not specified$158k-$162kDetected 8 hours ago
Data ScienceUX ResearchDesign SystemsAccessibilityProduct StrategyExcelLogisticsVendor ManagementResearchLeadershipCommunicationMicrosoft Office
About the role
- As a team member, we'll empower you to live this promise each day as you make a truly global impact in your career.
- If you're ready for it, we want you to join our team.
Responsibilities
- The Senior Product Designer II - Discovery will set the strategic design direction and elevate the end-to-end experience of our global e-commerce platform.
- This role will serve as a senior design leader and individual contributor, taking ownership of the most complex, ambiguous, and high-impact design initiatives across the organization.
- The Principal Product Designer will shape how millions of users interact with our products at a foundational level - defining experience standards, influencing product strategy, and driving a culture of design excellence that scales across teams and markets.
- Drive ambiguous, high-stakes design challenges by establishing clear direction and framing problems at an organizational level.
- Establish and advance research strategies that deepen organizational understanding of shopper behaviors across global markets, synthesizing insights into scalable design frameworks and principles.
- Produce exemplary design artifacts - from strategic frameworks and service blueprints to high-fidelity prototypes - that set the quality standard for the design organization.
- Own and govern the design system, driving its evolution to support scalability, accessibility, and global usability across product lines and teams.
- Serve as a design authority and strategic partner to product, engineering, and data science leadership, influencing product roadmaps and organizational priorities.
- Define and uphold the bar for design quality, consistency, and craft across the organization, from concept through implementation.
- Mentor and develop senior and lead designers, contributing to the growth of design culture, capabilities, and ways of working across the broader team.
Requirements
- Bachelor's or Master's degree in Design, HCI, Graphic Arts/Design, Information Science, or a related field, or equivalent professional experience.
- Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.
- Exceptional communication and executive presence, with a demonstrated ability to influence product direction and organizational decisions at the VP and executive level.
- Strong understanding of front-end development principles and the ability to collaborate deeply with engineering leadership on implementation strategy.
- High degree of accuracy and attention to detail
- Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what's expected, turning challenge into change.
Nice to have
- Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Compensation
- The expected salary range for this role is $158,000.00 - $162,000.00 USD.
- The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.
Benefits
- Define and lead the strategic design vision for complex, cross-functional initiatives spanning multiple product areas, from problem definition through delivery and iteration.
- The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.
Company info
- Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms.
- Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.
- Member may occasionally lift or move office products and supplies up to 25 pounds.
- Proper lifting techniques required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone.
- We constantly strive for innovation, while transforming and improving the online shopping experience for our customers.
- We believe that individually we are incredible, but when we come together, our growth is infinite.
- In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.
Equal opportunity
- iHerb is an Equal Opportunity employer.
This listing is sourced directly from Iherb's careers page and normalized into a canonical job model.