Zoetis
Global Hatchery, Commercial Support Lead
US Remote · Senior · Full-time
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About the role
- This position serves as the primary Commercial Representative for the entire Zoetis Global Hatchery portfolio within their assigned market/region.
- This position is focused on driving new business growth and customer retention within assigned accounts, including Embrex, Hatchery Vaccines, and VMD, across the assigned market/region.
- The position is also responsible for supporting the development and capabilities of other market-level BioDevice Commercial staff.
Responsibilities
- Works closely with other BioDevice Commercial Managers and Support Specialists to ensure alignment with the Global BioDevices strategy.
- Promotes and supports commercial activities, including lease, sales, and package programs, for the Zoetis Global Hatchery portfolio, including Hatchery Vaccines, BioDevices, Parts, and Services.
- Develops account plans for assigned accounts and serves as a team member on account plans led by market-level Commercial teammates.
- Initiates and maintains regular communication regarding customer requirements with internal Zoetis groups, including Customer Service, Veterinary Services, Marketing, market-level Commercial teams, and Global Hatchery Operations.
- Continues to build and develop an industry network to strengthen understanding of customer strategies and gain early awareness of and involvement in emerging opportunities, when applicable.
- Builds customer loyalty to Zoetis Global Hatchery products and services by developing relationships with key account decision-makers and influencers.
- Provides feedback to support the development of marketing plans.
- Utilizes the Customer Relationship Management (CRM) tool to manage accounts, contacts, and business activities.
- As the Regional Commercial Support Lead, this position brings a strong level of industry and product knowledge gained through experience within the assigned market/region.
- This position will dynamically support areas of need within the International Commercial Organizations and contribute to the development and growth of the BioDevices and Hatchery portfolio business within their assigned markets.
Requirements
- Bachelor's degree in Agricultural Sciences, Life Sciences, Agribusiness, Business, or a related field
- 4+ years of commercial/customer-facing experience
Nice to have
- Highly developed interpersonal skills
- 7+ years of experience in BioDevice preferred
- Strong oral and written communication skills
- Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Project software)
- Excellent attention to detail
- Promotes teamwork and cooperation
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- Must be able to travel overnight 50% of the time and possess as valid Driver's license and clean driving record.
Compensation
- Is responsible for monthly, quarterly, and annual BioDevices portfolio forecasting for the assigned market/region.
- The position is responsible for providing high-level commercial support to achieve annual gross revenue and margin targets within budgeted expense parameters.
Company info
- We offer reasonable accommodations as an alternative if requested by an individual with a disability.
- Works closely with local market Poultry Business Unit Managers and/or BioDevice Commercial Managers to assist in developing strategies, identifying key customers, and identifying business opportunities.
- Manages corporate and complex-level communications with customers regarding Zoetis Global Hatchery, VMD, products, and services.
- Maintains current knowledge of customers and utilizes the Hatchery Database to maximize business opportunities.
Visa & Work Authorization
- Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers.
This listing is sourced directly from Zoetis's careers page and normalized into a canonical job model.