Juniper Square
Senior Program Manager
Americas (USA or Canada) · Senior · Full-time
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About the role
- contributing to governance, process standardization, metrics, and, critically, how the team uses AI.
- You are expected to operate at the Workflow Orchestrator level on Juniper Square's AI fluency ladder.
- You will be looked to as the AI thought leader for the PMO organization, actively raising the AI fluency floor for the team.
Responsibilities
- Own program management for Juniper Square's most complex, multi-team software initiatives, partnering with engineering, product, design, QA, platform, and operations to build program plans, resolve cross-functional dependencies, and drive execution through every stage of the software development lifecycle.
- Design and deploy multi-step, AI-powered workflows, such as Cowork skills and plugins and scripted Jira/Confluence extraction and analysis, that replace manual PMO coordination, built as systems other PMs and TPMs can reuse rather than one-off personal shortcuts.
- Maintain a working library of reusable prompts, templates, and automations for high-frequency PMO work (status reporting, metrics dashboards, roadmap artifacts) and proactively share them across the team.
- Mentor and coach TPMs and PMs on day-to-day program management practice, PMO goals, and their own AI fluency
- Fertility and growing family support
Requirements
- Bachelor's degree in Computer Science or equivalent practical experience.
- 15+ years of total industry experience, including 8+ years of technical program management on complex, large programs spanning multiple cross-functional teams.
- Deep understanding of the product development lifecycle and technical program management at scale, with a track record of driving programs from concept through release across multiple teams.
- Comfort defining quality criteria before deploying AI-assisted workflows, validating outputs, and owning the accuracy of anything you automate.
- Experience with project management tooling (Atlassian suite, Microsoft Project, Smartsheet, or equivalent) and Agile/Scrum
- Experience with program and project governance: budgeting, vendor management, compliance, and metrics.
- Demonstrated AI fluency at the Workflow Orchestrator level: you have designed and deployed at least one multi-step AI or Cowork workflow spanning multiple tools or data sources, with a measurable time or quality improvement you can speak to specifically. Not just personal, ad hoc prompting.
- Comfortable maintaining a working library of reusable prompts, skills, or workflow templates, and configuring Cowork skills, connectors, and plugins without needing engineering support.
- Hands-on experience automating program-management workflows with AI, for example scripting or using AI tools to extract and analyze data from Jira and Confluence, generate status reports, or build reusable prompt libraries and templates that others rely on.
- working familiarity with SAFe.
- Experience partnering cross-functionally with product management, design and UX, customer success, customer support, and other functions such as sales, marketing, and legal as needed.
- Self-driven and adaptable, comfortable mentoring peers, and flexible working with counterparts across geographies and time zones.
Nice to have
- Professional credentials (PMI PMP, ACP, CSM) a plus.
- Experience with fintech platforms, cloud platforms (AWS), Docker, and Kubernetes a plus.
Compensation
- Compensation for this position includes a base salary and equity, and a variety of benefits.
- The U.S. base salary range for this role is $150,000 to $190,000 USD.
- The Canadian base salary range for this role is $120,000 to $150,000 CAD.
- Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.
- Annual professional development stipend
- Your recruiter can provide additional details about compensation and benefits.
Benefits
- Health, dental, and vision care for you and your family
- Life insurance
- Mental wellness coverage
- Flex Time Off in addition to company-paid holidays
- Paid family leave, medical leave, and bereavement leave policies
- Retirement saving plans
- Annual professional development stipend
- Benefits include:
Company info
- Our mission at Juniper Square is to unlock their full potential.
- Our culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates.
- We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets.
This listing is sourced directly from Juniper Square's careers page and normalized into a canonical job model.