Five9
Network Engineer II
United States (Remote) · Mid
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About the role
- Join us in bringing joy to customer experience.
- We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Requirements
- A minimum of 5+ years of experience in medium-to-large networks, IP routing, switching, and security principles in a production SaaS or enterprise environment, including experience as a technical subject matter expert.
- Advanced experience with F5 BIG-IP - LTM, GTM, iRules, SSL offloading, and application delivery configurations.
- Expert-level knowledge of Cisco Nexus 9k/7k/5k/2k, NX-OS, and NDFC, including VXLAN/EVPN fabric deployments.
- Extensive hands-on experience with software-defined networking (SDN) - OpenStack Neutron and Calico (Kubernetes).
- Hands-on skills with Cisco IOS required
- Nexus OS and NDFC expertise required.
- Demonstrated expertise in LAN protocols and technologies - VXLAN, EVPN, OSPF, BGP, MPLS, and STP/RSTP - with strong hands-on experience with dynamic routing protocols, particularly BGP in data-center fabric environments.
- Experience implementing solutions involving large data centers, inter-business routing plans, site-to-site IPSec VPNs, firewalls, and MPLS VPNs.
- Strong experience with network monitoring and observability tools - SolarWinds, Prometheus, Grafana, NetFlow, SNMP, and packet brokers.
- Demonstrated experience with incident response, root cause analysis, change management, and operational governance
Nice to have
- Telecommunications technologies - VoIP, RTP, SIP peering/trunking, and SBC.
- The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States.
- Your recruiter can share more about the specific compensation package during your hiring process.
- Five9 is an equal opportunity employer.
- Requests will be handled confidentially and in accordance with applicable law.
Skills
- Define, measure, and report site reliability using SLI/SLO
- Analyze historical network incidents to identify systemic issues and inform preventive engineering.
- Demonstrate and scale a culture of automation across engineering and operations teams.
- Maintain runbooks, topology diagrams, and SOPs.
Compensation
- Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location.
Company info
- Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
- Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together.
- The more inclusive we are, the better we are.
This listing is sourced directly from Five9's careers page and normalized into a canonical job model.