Five9

Five9

Network Engineer II

United States (Remote) · Mid

Sponsorship not specified$83k-$231kDetected 11 days ago
PythoniOSAWSGCPCloud PlatformsKubernetesTerraformAnsibleCI/CDLinuxPrometheusGrafanaMachine LearningCybersecurityNetwork SecurityIncident ResponseProject ManagementFirewallVPNCiscoBGP/OSPFLoad BalancingNetwork MonitoringVoIP

About the role

  • Join us in bringing joy to customer experience.
  • We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Requirements

  • Minimum 5-10 years of experience in medium-to-large networks, IP routing, switching, and security principles in a production SaaS or enterprise environment, including experience as a technical subject matter expert.
  • Advanced experience with F5 BIG-IP - LTM, GTM, iRules, SSL offloading, and application delivery configurations.
  • Expert-level knowledge of Cisco Nexus 9k/7k/5k/2k, NX-OS, and NDFC, including VXLAN/EVPN fabric deployments.
  • Extensive hands-on experience with software-defined networking (SDN) - OpenStack Neutron and Calico (Kubernetes).
  • Hands-on skills with Cisco IOS required
  • Nexus OS and NDFC expertise required.
  • Demonstrated expertise in LAN protocols and technologies - VXLAN, EVPN, OSPF, BGP, MPLS, and STP/RSTP - with strong hands-on experience with dynamic routing protocols, particularly BGP in data-center fabric environments.
  • Experience implementing solutions involving large data centers, inter-business routing plans, site-to-site IPSec VPNs, firewalls, and MPLS VPNs.
  • Strong experience with network monitoring and observability tools - SolarWinds, Prometheus, Grafana, NetFlow, SNMP, and packet brokers.
  • Demonstrated experience with incident response, root cause analysis, change management, and operational governance

Nice to have

  • Telecommunications technologies - VoIP, RTP, SIP peering/trunking, and SBC.
  • The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States.
  • Your recruiter can share more about the specific compensation package during your hiring process.
  • Five9 is an equal opportunity employer.

Skills

  • Define, measure, and report site reliability using SLI/SLO
  • Analyze historical network incidents to identify systemic issues and inform preventive engineering.
  • Demonstrate and scale a culture of automation across engineering and operations teams.
  • Maintain runbooks, topology diagrams, and SOPs.

Compensation

  • Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location.

Benefits

  • Health, dental, and vision coverage, beginning on the first day of employment.
  • Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
  • We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
  • Generous employee stock purchase plan.
  • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

This listing is sourced directly from Five9's careers page and normalized into a canonical job model.