Fortunebrands

Fortunebrands

Customer Service Specialist

Pine Grove, PENNSYLVANIA, United States

Sponsorship not specifiedDetected 12 days ago
OnboardingCustomer SupportAutoCADLeadershipCommunicationProblem SolvingOrganizational SkillsMicrosoft Office

About the role

  • Our driving purpose is to elevate every life by transforming spaces into havens.
  • We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.
  • We're advancing exciting innovations in all of our products and processes.

Responsibilities

  • We're focused on exciting opportunities within the home, security and commercial building markets.
  • To make it all happen, we've transformed our workplace into an environment where smart, ambitious people have the support to reach their fullest potential.
  • We support an inclusive culture where everyone is encouraged be their authentic selves, and where our differences and unique perspectives are a key strength.

Requirements

  • Previous experience (minimum 5 years) within the Customer Service or similar field
  • Must be able to communicate effectively internally
  • Must have a positive attitude and desire to be helpful to solve issues
  • Required permits or approvals (as applicable)

Nice to have

  • Experience with the Construction Industry is preferred
  • Technical experience, such as with parts, gaskets, etc. is preferred
  • Experience with blueprints and/or AutoCAD is helpful
  • Exposure to the window and door industry
  • Fortune Brands believes in fair and equitable pay.
  • Fortune Brands is built on industry-leading brands and innovation within the high-growth categories of water, outdoors and security.
  • The Company makes innovative products for residential and commercial environments, with a growing focus on digital solutions and products that add luxury, contribute to safety and enhance sustainability.
  • To learn more, visit our website at fbin.com.

Compensation

  • $44,000 USD - $66,000 USD.
  • In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

Benefits

  • This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more.

Company info

  • At Fortune Brands, we're building something big.
  • When you join Fortune Brands, you become part of a high-performing team empowered to think big, learn fast and make bold decisions.

Equal opportunity

  • Fortune Brands is an equal opportunity employer.
  • Fortune Brands evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.
  • Reasonable Accommodations
  • Fortune Brands is committed to working with and providing reasonable accommodations to individuals with disabilities.
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This listing is sourced directly from Fortunebrands's careers page and normalized into a canonical job model.