First Global Management Services, Inc.
Associate Director, Event Operations & Client Accounts
FIRST - New York · Director
Sponsorship not specified$155k-$180kDetected 22 days ago
Project ManagementStakeholder ManagementNegotiationExcelProcess ImprovementLeadershipCommunicationMicrosoft Office
About the role
- For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.
- Encore is a global leader in event production and technology.
- Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.
Requirements
- 10+ years' event management experience, preferably in the financial services industry or a corporate environment
- 3+ years' of people management experience, including a proven track record of managing and training teams.
- Experience managing lower-level managers with oversight of the broader team
- Experience with venue sourcing including extensive knowledge in contracting, negotiation and commission collection may be required
- Experience with event and registration technology, particularly Cvent and Dealogic / Conference Manager may be required
- Experience with virtual platforms including but not limited to
- Zoom, Webex and On24 may be required
- Extensive experience in working with and managing senior clients
- Strong proficiency with Microsoft Office, specifically Excel
- Extensive industry knowledge of new suppliers, venues, services, and best practices
Compensation
- Embedded teams, Corporate Campus operations, and a Full-Service Agency.
- Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors.
- FIRST is part of the broader Encore family of companies.
- Encore is a global leader in event production and technology.
- Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.
- Learn more at www.firstagency.com
Benefits
- This role is also eligible for an annual discretionary bonus.
Equal opportunity
- FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
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