Integritek

Support Engineer

Boulder, CO, United States · Staff+

Sponsorship not specifiedDetected 2618 days ago

SQLProject ManagementCustomer SupportSystems EngineeringFirewallVoIPPremiere ProCommunication

About the role

Job Description Key Accountabilities: The Senior Systems Engineer leverages technical expertise in the area of end user engineering to strengthen the reliability, efficiency, and performance of client systems.
Works effectively in a team to establish synergies with IT peers across the organization.
Like all other Integritek employees, you are an employee at will who can be terminated, with or without cause, at any time, at the option of either Integritek or yourself.

 Coordinating and leading in the design, testing, evaluation, implementation, and support for multiple complex platforms of large size and complexity (hardware, operating systems, software, systems tools and IT processes).
 Consult with other business units (e.g. application development groups, Field Services Technical Support, etc.) to configure platforms for product installation.
 Design and document enterprise standards and procedures.
 Serve as a point of escalation, providing technical support, as needed, to Support Technicians and Field Services teams.
Headquartered in Austin, Texas, and providing managed services globally, Integritek is a premiere provider of technology services and support.
It is critical that this role be a technical partner to implement established standards and procedures which support the client's managed infrastructure along with ensuring operational stability.
This role is responsible for implementing reliable solutions that maintain the integrity of the existing infrastructure as well as meet the customer's objectives.
To successfully perform in this role, an individual must consistently demonstrate the following abilities:
 Manage client projects as assigned, coordinating activities with internal/external technology owners/service providers.
 Task Management - Delivers quality work on time, translates planning into action by following applicable established procedures or methodologies.

Integritek was formed with the purpose of combining "integrity with technology." Our primary goal is to be a trusted adviser to our customers, providing our services to them with the utmost integrity, honesty, and professionalism.
The solutions we offer cover a wide range of technological needs; IT management, IT consulting and a full array of communication services.
 Embody the Integritek brand by building productive relationships built on trust, patience and results with internal staff, customers and vendor partners.

Integritek is an Equal Opportunity Employer and may make reasonable accommodations to enable individuals with disabilities to perform the essential functions.

This listing is sourced directly from Integritek's careers page and normalized into a canonical job model.