Valon Tech

Staff Product Designer, Product Infrastructure

New York · Staff+

Sponsorship not specifiedDetected 82 days ago

LLMsAgentic AIUX ResearchDesign SystemsProduct StrategyResearchCommunicationCollaborationCritical ThinkingOrganizational Skills

About the role

Your work will empower other product teams to move faster and with greater quality, driving critical impact on Valon's business.

Lead end-to-end design of foundational platform capabilities, reusable patterns, and our design system, enhancing usability and accelerating product development across the organization.
Drive deep user understanding through quantitative and qualitative research-serving the needs of mortgage servicing operators, deployment strategists, and technical teams alike.
Partner closely with cross-functional partners and other internal product teams to identify shared requirements and deliver generalized tools and systems that solve for broad use cases, reduce redundancy, and promote consistency.
Mentor designers and cross-functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft.
User Empathy and Advocacy: Deep understanding of user needs and ability to represent those needs in every design decision.
Strong Communication and Collaboration: Can articulate design decisions and collaborate effectively with cross-functional teams.
Critical Thinking and Thought Partnership: Provide thoughtful input on product and design strategy, focusing on long-term impact.
Balanced Approach: Cares about the big picture but executes with precision in design details.
3+ years of product design experience, preferably in a D2C fintech environment.
A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems.

competitive salary with a meaningful stake in the company via equity, and 401k plan.
NB: The base salary range reflects multiple levels.
We assess level based on a combination of past experience and interview performance

Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Generous time off: flexible paid time off, sick days, and 11 company holidays
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan.
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans.
The results speak for themselves.
We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience.
Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era.
When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations.
We're rebuilding trust in the mortgage industry by simplifying the complex, empowering users to make confident decisions, and delivering peace of mind.
Your application requires a portfolio for consideration.

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

This listing is sourced directly from Valon Tech's careers page and normalized into a canonical job model.