Foundationhealthcareers
Implementation Manager
United States - Remote
Sponsorship not specifiedDetected 34 days ago
Project ManagementAgileJiraConfluenceCRMCadenceEpicHL7/FHIRCollaborationOrganizational Skills
About the role
- You'll be the primary point of contact for your customers, the connective tissue between internal teams, and the person who makes sure nothing falls through the cracks.
Responsibilities
- Lead customer implementations from kickoff through go-live, owning the plan, the timeline, and the outcome
- Create and manage project plans, status reports, risk/issue logs, and other implementation collateral with precision and follow-through
- Coordinate internal resources and external partners to ensure smooth, on-time delivery
- Proactively surface risks, issues, and dependencies - escalate when needed, and own the resolution
- Deliver clear, consistent implementation updates to internal and external stakeholders on a regular cadence
- Partner with Sales on scoping, deal transitions, and setting accurate customer expectations pre-implementation
- Collaborate with Product and Engineering to surface customer feedback, flag integration challenges, and inform the roadmap
Requirements
- Proven track record managing multiple concurrent implementations against tight deadlines
Nice to have
- Epic certifications, implementation and/or integration experience
- Familiarity with Atlassian products - Jira, Confluence, Loom
- Knowledge of Agile software development processes and fundamentals
- Project Management certification (PMP, PgMP, PMI-ACP, or equivalent)
Benefits
- About Foundation Health
- Foundation Health is transforming healthcare through an AI-powered digital pharmacy platform that seamlessly connects operational infrastructure with high quality patient experiences.
- We refuse to adhere to the status quo; instead, we actively pioneer solutions that will shape the healthcare practices of tomorrow.
- This ambitious vision is only achievable with the dedication of the right team propelling us forward.
- It is this very innovation that not only benefits our organization but also positively impacts our people, partners, and most importantly, our patients.
- At Foundation Health, we foster a culture that encourages our team members to broaden their horizons, urging them to bring their passion and curiosity to the workplace each day.
- 3+ years of customer-facing project or program management experience in enterprise healthcare SaaS or health technology
- Experience at an early-stage, venture-backed healthcare technology company (Seed through Series B) - you know what it means to thrive in a startup environment
- Proven success managing end-to-end implementations of enterprise healthcare software, SaaS, or AI solutions at U.S. health systems
- Experience launching new enterprise healthcare technology products and building the delivery infrastructure around them
- Strong health system domain expertise
- Build strong, trust-based relationships with clinical, operational, and IT stakeholders at health system customers
Company info
- This role is for someone who thrives in the controlled chaos of an early-stage company - someone who brings structure to ambiguity, builds trust with customers quickly, and gets things done.
- Serve as the primary point of contact for your customers throughout the implementation lifecycle
- Our mission is to transform patient centric care by connecting fragmented infrastructure, optimizing care coordination, and removing friction from the patient journey.
Apply directly at Foundationhealthcareers →Create a free account for alerts like thisView Foundationhealthcareers immigration profile
This listing is sourced directly from Foundationhealthcareers's careers page and normalized into a canonical job model.