Mary Washington Healthcare

Mary Washington Healthcare

Office Coordinator-Outpatient Infusion-Full Time Days

Mary Washington Oncology · Full-time

Sponsorship not specified$67k-$100kDetected 2 days ago
HRISCustomer SupportEHR/EMRCommunicationCritical ThinkingMicrosoft Office

About the role

  • The position plays a key role in the practice's front-end revenue cycle processes and is in a position to significantly impact the patient experience.
  • The position requires an unwavering focus on patient satisfaction as well as the ability to multi-task.
  • Interfaces with patients, family members, physicians, visitors, and other guests in a courteous and professional manner.

Responsibilities

  • Ability to communicate effectively and collaborate with a multi-disciplinary team.
  • Maintains a neat and orderly waiting area.
  • When appropriate, takes messages and delivers/communicates in a timely manner.

Requirements

  • ability to lift, push, and pull up to 10 lbs.
  • High School Diploma or GED required.
  • Ability to multi-task.
  • Schedules follow up appointments, diagnostic testing and other services for patients as required.
  • Ensures all services are authorized and necessary referrals are active as required.
  • Minimum of one year medical office experience preferred.
  • MWHC will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status (EOE). We are also committed to equitable and transparent compensation practices and comply with all applicable pay transparency and pay equity laws.
  • Required
  • Physical Requirements: Constant (67-100% of workday) sitting and use of arms and hands
  • occasional (0-33% of workday) standing, walking, bending, squatting
  • auditory and visual skills.
  • Mental Requirements: Possesses critical thinking and analytical skills. Ability to multi-task. Ability to communicate effectively and collaborate with a multi-disciplinary team.
  • Environmental Requirements and Exposure Hazards: Potential risk of exposure to chemicals.
  • "It is the policy of Mary Washington Healthcare to provide reasonable accommodations to qualified individuals with a disability who are applicants for employment or Associates."

Nice to have

  • Multi-specialty office experience preferred.
  • Experience in a customer service setting preferred.
  • Experience with Microsoft Office programs preferred.

Skills

  • Ensures security and accuracy of patient files, payments and databases.
  • Mental Requirements: Possesses critical thinking and analytical skills.

Compensation

  • ‎ Compensation Pay Range:

Benefits

  • Reviews electronic eligibility verification responses to ensure insurance coverage is in effect for all insured patients.
  • Initiates, monitors and responds to tasks through the Electronic Health Record (EHR) and Patient Portal.
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This listing is sourced directly from Mary Washington Healthcare's careers page and normalized into a canonical job model.