Industrial Electric Manufacturing

Commercial Program Manager

Surrey, British Columbia, Canada

Sponsorship not specified$110k-$140kDetected 14 days ago

Project ManagementSalesAccount ManagementSupply ChainERPInventory ManagementCustomer SupportCommunicationProblem Solving

About the role

We are a rapidly expanding manufacturing company focused on delivering complex, high-volume solutions for leading enterprise customers.
Our success is built on operational excellence, strategic partnerships, and an unwavering commitment to innovation and customer satisfaction.
The Commercial Program Manager is responsible for managing the full program lifecycle, ensuring alignment between customer demand and internal production capabilities.

Translate forecast data into actionable plans by working directly with production teams to coordinate build output and ensure readiness for deployment.
Own the process for correcting purchase orders, reconciling discrepancies, and coordinating timely pricing updates between internal teams and the customer
Respond quickly to quality and field service issues, coordinating internally to drive resolutions and minimize customer impact.
Take a data-driven approach to aligning inventory with forecasted demand and support planning for body of design, product phaseouts, and lifecycle transitions.
Analyze volume trends and program data to inform decision-making, highlight risks, and support continuous improvement in delivery performance.
Monitor inventory levels closely, perform flow analysis, and take corrective actions to prevent shortages or excess while maintaining alignment with customer demand.
We are seeking a professional, proactive, and strategic Commercial Program Manager to lead and manage the partnership with one of our most critical enterprise customers.

5+ years of program or project management experience in a manufacturing or enterprise client-facing role with annualized volume exceeding $10 million.
Proven track record managing complex programs with multiple stakeholders across technical and business functions.
Strong understanding of supply chain processes, inventory management, and demand planning.
Experience with ERP and customer portal tools.
Excellent organizational, analytical, and communication skills.
Demonstrated ability to work under pressure, prioritize tasks, and drive results across functional boundaries.
Comfortable managing ambiguity and adapting to a dynamic, high-growth environment.
Exceptional interpersonal skills with a collaborative, team-first mentality.
Why Join IEM
At IEM, you'll join a team that powers some of the world's most ambitious projects. We're engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you're driven, collaborative, and ready to make an impact, we'd love to hear from you. Your creativity and passion can help us achieve great things-come be part of the journey.
Learn more about IEM at https://www.iemfg.com
We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers
Recruiting Scams

Bachelor's degree in business, Engineering or related field (MBA or PMP certification a plus).

This listing is sourced directly from Industrial Electric Manufacturing's careers page and normalized into a canonical job model.