Gusto

Gusto

Senior Product Design Manager, Payroll

San Francisco, CA;New York, NY · Senior · Full-time

Sponsorship not specifiedDetected 27 days ago
ResearchMentoring

About the role

  • For the hundreds of thousands of small businesses we serve, our mission starts with one of their most critical responsibilities: paying their team.
  • Getting payroll right isn't just a feature-it's the foundation of trust with every business that relies on us.
  • This is a high-impact, high-visibility role with broad scope.

Responsibilities

  • Lead end-to-end design for Payroll - shaping experiences that help small businesses pay their teams correctly, on time, and with confidence.
  • Partner with Product, Engineering, Data, Ops and others to set strategy and roadmaps.
  • Lead product initiatives where AI and automation are central to the user experience, simplifying payroll and reducing manual work without compromising accuracy or trust.
  • Collaborate with Research and Data to uncover customer insights and translate them into clear, actionable UX priorities.
  • Set the quality and judgment standard for all design work - whether AI-assisted or not - including when to push further and when outputs meet the bar.
  • Manage and grow a team of designers, providing mentorship, clear direction, and hands-on support across the team.
  • As the Senior Product Design Manager, Payroll, you'll lead design for one of Gusto's most complex and consequential product areas, shaping the future of a product that millions of people rely on for financial stability and personal prosperity.
  • With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

Skills

  • Payroll also underpins our broader ecosystem, enabling the adoption of Benefits, Time Tracking, HR tools, and so much more.

Compensation

  • All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success.

Benefits

  • We handle the hard stuff - payroll, health insurance, 401(k)s, and HR - so owners can focus on their craft and their customers.
  • All full-time employees receive competitive base pay, benefits, and equity (RSUs) - because everyone who helps build Gusto should share in its success.
  • Learn more about our Total Rewards philosophy.
  • Your work will include simplifying complex, reciprocal workflows, defining a long-term UX vision and rallying others around it, and leading automation and AI initiatives that make the work of paying a team disappear.
  • Define and communicate the long-term UX vision for Payroll, and rally multiple teams around it.
  • Influence product and technical roadmaps by advocating for design quality, customer needs, and long-term system health.
  • Champion the Payroll experience as the foundation of Gusto's broader People Platform, ensuring seamless integration across Benefits, Time & Attendance, and third-party tools.

Company info

  • Payroll is the foundation of Gusto and our most-used, most-loved product.
  • It's the first Gusto experience many customers interact with, and it continues to power their success as they grow.
  • Our team is tasked with evolving and scaling this core experience for small businesses of all sizes, from solo entrepreneurs to growing companies.
  • We focus on taking on the complexity of payroll so our customers don't have to-making payroll faster, more flexible, and increasingly hands off.
  • Here's what you'll do day-to-day:
  • Define and scale shared patterns, principles, and standards that promote quality, consistency, and velocity.

This listing is sourced directly from Gusto's careers page and normalized into a canonical job model.