OPENLANE
Account Specialist
US - IN - Carmel (OPENLANE)
Sponsorship not specifiedDetected 12 hours ago
CRMAccount ManagementCustomer Support
About the role
- For more than 35 years, we've been committed to making dreams come true for independent car dealers.
- Learn more about AFC, here: https://www.autofinance.com/ AFC is proud to be a subsidiary of OPENLANE.
- AFC's core business complements the other business units within the OPENLANE group of companies.
Responsibilities
- Organized. You will maintain a systematic approach to tasks, prioritize them effectively, and keep records to ensure efficiency and productivity.
Requirements
- College degree or equivalent work experience.
- Experience in a collections role/environment.
- Familiarity with concepts, procedures, and processes typically used in the automotive and financial services industries.
- Experience using Customer relationship management (CRM) tools.
- In this role, you will have the opportunity to utilize your experience in streamlining business processes, collaborating with team members, and analyzing trends and metrics to mitigate risk.
- The ideal candidate will have 2-3 years of experience in customer service or account management.
- You can adjust to changing circumstances, customer issues, and dynamic environments.
Nice to have
- Experience handling vehicle titles.
- Account management experience in the automotive industry.
Benefits
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Paid Vacation, Personal, and Sick Time
- Paid maternity and paternity leave (US)
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
- Tuition Reimbursement for eligible programs
Company info
- At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: https://www.autofinance.com/
- AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit https://corporate.openlane.com/.
- AFC's Core Values:
- Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
- At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community.
- AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business.
- Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek.
- Learn more about AFC, here: https://www.autofinance.com/
- AFC is proud to be a subsidiary of OPENLANE.
- For more information, visit https://corporate.openlane.com/.
- Elevating Relationships.
- We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
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This listing is sourced directly from OPENLANE's careers page and normalized into a canonical job model.