Frost & Sullivan

Administrative Assistant II

Little Rock, Arkansas · Mid

Sponsorship not specifiedDetected 17 days ago

Computer VisionProject ManagementAccountingExcelQuickBooksValuationTaxResearchCommunicationTime ManagementMentoringMicrosoft Office

About the role

You'll be responsible for managing communication with both new and existing clients, while also handling important day-to-day administrative tasks, guaranteeing smooth operations.
Assemble and process tax returns (e.g. client engagement letters, organizers, returns, extensions, and estimates).

Administration of Tax Portal Access (client activation, changes, deletions, document uploads, assist clients with usage, etc.).
Responsible for overall document organization, including scanning and storage of client documents.
Manage tax due dates and delivery of tax deliverables.
Provide administrative support to the firm by managing inbound phone calls, sending and receiving deliveries, and sorting and delivering mail.
Establish positive rapport with clients to enhance client delivery support.
Optimize workflow, efficiency, resources, and client satisfaction.
Well-being Resources: Support for your emotional well-being.

Excellent time management skills with a proven ability to meet deadlines.
One to two years of work experience in public accounting is required.
Maintain the highest degree of professionalism and client confidentiality.
High School Diploma or equivalent.
Basic understanding of Microsoft Office Suite (including Word, Outlook and Excel) and Adobe Acrobat.
Ability to work on-site, required.
Excellent communication and flexibility with a willingness to learn.
Availability of working 40 hours a week. During the busy season overtime will be mandatory.
What's In It For You?
Competitive Compensation: We offer a salary that values your expertise and experience.
Generous PTO: Ample paid time off to recharge and enjoy life outside of work.
Comprehensive Benefits: Medical, dental, and vision programs.
401(k) Retirement: Secure your future with our robust retirement plan.

Thorough understanding of tax preparation software (CCH Preferred).
Experience using CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect, QuickBooks and other tax preparation and research software is preferred but not required.

Identify problems and seek resolution through sound judgment and solid decision-making skills.
Project management skills.

Medical, dental, and vision programs.
Career Growth: Access to our Coaching and Mentoring Program and internal learning opportunities.
Life and Disability Insurance: Peace of mind with our paid insurance programs.
Parental Leave: Paid maternity and paternity leave.

This listing is sourced directly from Frost & Sullivan's careers page and normalized into a canonical job model.