Gravie

Senior Director, ICHRA Operations

Minneapolis, MN · Director

Sponsorship not specified$167k-$278kDetected 63 days ago

Account ManagementLeadership

About the role

Director, ICHRA Operations to be responsible for the assembly-line that sends applications and payments for Gravie's ICHRA members to health insurance carriers nationwide.
This role requires a combination of strategic ownership and operational immersion.
This position will report to the Chief Operations Officer of the ICHRA Business Unit.

You will be responsible for managerial oversight of your team, but will also dive deep into workflows, uncover inefficiencies, pressure-test assumptions, and drive solutions that scale processes and eliminate risk.
Additionally, Gravie is materially investing in its technology infrastructure to enable operational workflows and to deliver new functionality in the market.
This is an exciting position for "drivers" that easily find holes in assembly-lines and build new processes from scratch to make sure operational systems run like fine-tuned machines.
Cross-functional initiatives from planning through execution. Build business cases to align on ROI, accountability and measurable impact. Ensure solutions are embedded sustainably into operations.
Partnership with Product, Engineering and Data teams to design and implement scalable, tech-enabled solutions, while also leveraging experience and expertise to ensure scope and timelines are achievable
Build business cases to align on ROI, accountability and measurable impact.
Building and oversee robust launch, training and change management planning for any new technology initiatives impacting the Operations department

5+ years senior leadership experience
Strong analytical and systems thinking capabilities, with the ability to translate insights into durable operational solutions

Our mission is to create health benefits that actually benefit small and midsize businesses and their employees.
Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people.

We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% - nearly 40 points above the industry average.
Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve. We may not be the right place for everybody, but if you get energized by doing work every day that focuses on putting consumers at the front of the line, we could be a great place for you. It takes unique people and diverse perspectives to deliver our results. We encourage you to be your authentic self - we like you that way.
Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.

This listing is sourced directly from Gravie's careers page and normalized into a canonical job model.