Careway Health

Careway Health

RN Health Advocate, CA-licensed (Remote 1099)

United States · Contract

Sponsorship not specifiedDetected 17 days ago
LogisticsEHR/EMRHealth LiteracyCommunicationMentoringPlain Language

About the role

  • Your objective is to remove barriers and help your patients reach the best health outcomes their conditions allow.
  • This involves addressing social determinants of health (SDOH), securing transportation, coordinating food assistance and mobility solutions, finding primary care providers, and closing care gaps.
  • This is a 1099 contract role, fully remote (video and phone), based in the United States.

Responsibilities

  • Hold steady through hard cases. Lead difficult conversations with empathy and firm boundaries. Help frustrated or overwhelmed patients move forward.
  • Relationship Building: Exceptional active listening and interpersonal skills to build trust quickly and maintain meaningful connections.
  • Organization: Strong administrative abilities and clear communication to manage multiple tasks effectively.
  • We are building an advocacy-first telehealth platform to democratize access to high-quality care and reach patients right where they are.
  • Build and own care plans.

Requirements

  • Must be available to operate during standard business hours to coordinate with clinics and insurance companies.
  • Must be based in the United States.
  • Schedule: Must be available to operate during standard business hours to coordinate with clinics and insurance companies.

Skills

  • Comfortable learning a new EHR, adopting AI tools, and picking up evolving operational processes quickly.

Benefits

  • Our mission is to help seniors overcome complex health and social challenges, improve their long-term well-being, and maximize independence.
  • Our physicians and Health Advocates work together to help patients untangle the U.S. healthcare system, overcome social determinant barriers, and make confident, informed decisions.
  • Background in community health, health coaching, or experience with Medicare populations.
  • As an RN Health Advocate at Careway, you will serve as the frontline support for seniors navigating difficult social and clinical situations.
  • You will also help patients manage chronic conditions by improving their health literacy and guiding them to the right specialists.
  • Translate medical complexity into plain language, coordinate care across providers, and demystify insurance paperwork.
  • Partner with Careway physicians on individualized plans that address both medical needs and social determinants: transportation, food, home support, and digital access.
  • Coach them on their own health literacy and self-management (diabetes, chronic pain, mobility, medication adherence) so they grow more confident over time.
  • Tech Fluency: Comfortable learning a new EHR, adopting AI tools, and picking up evolving operational processes quickly.
  • Resilience, Persistence, & Creativity: The US healthcare system puts up barriers.

This listing is sourced directly from Careway Health's careers page and normalized into a canonical job model.