Bugcrowd

Director, Technical Solutions

Remote - US · Director

Sponsorship not specified$147k-$184kDetected 2 hours ago

CybersecurityPenetration TestingProject ManagementCRMLeadershipCollaborationAdaptability

About the role

The Director, Technical Solutions is a senior leadership role at Bugcrowd, responsible for setting the strategic direction and priorities for the global technical sales and solution architecture function.
The Director will define the vision for pre-sales technical engagements, ensuring that solution recommendations and demonstrations for Commercial and Field Accounts align with overarching business goals.
Set strategic direction and annual priorities for the global Technical Solutions department.

Oversee global methodology for pre-sales technical engagements, scoping, and solution architecture design.
Develop and standardize global product demonstration and technical presentation assets to ensure consistent value delivery.
Partner with Product and Engineering leadership to translate customer trends and technical gaps into long-term product roadmaps.
Coordinate with Sales and Marketing to develop enterprise-level collateral, best practices, and enablement training.
Drive operational excellence and post-sale handover, utilizing automation to resolve technical escalations and improve systemic performance.
At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
Manage and mentor a global team of managers and senior contributors, fostering high performance and excellence.

6+ years of experience in a customer-facing technical leadership role (e.g., Solutions Architecture, Sales Engineering, or Technical Program Management), with at least 3+ years in a manager-of-managers capacity.
Exceptional ability to translate complex technical concepts into clear business-value propositions for executive-level audiences.
Advanced experience with CRM platforms, project management frameworks, and the development of technical governance documentation.
Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field, or equivalent practical leadership experience.
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Must be able to remain in a stationary position 50% of the time
Must be able to carry / move laptop as needed throughout the work day.
Applicants with conviction histories will not be excluded from consideration to the extent required by law.

Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent.
The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.
The national estimate for the current base range for the position is: $147,200 - $184,000.
Set strategic direction and annual priorities for the global Technical Solutions department.

musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists-you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds.
We value the perspectives and experiences people from underrepresented backgrounds bring.
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd.
The company is authorized to obtain background checks for employment purposes under state and federal law.
Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history.
Any personal data you submit in connection with your application will be processed in compliance with
Establish and track departmental KPIs, success metrics, and operational budgets aligned with company growth targets.
Demonstrated success in setting departmental vision, managing global remote teams, and architecting solutions for enterprise-level, multi-national customers.

Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals.
In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations.

Act as executive technical sponsor for key accounts to resolve high-level strategic roadblocks.

This listing is sourced directly from Bugcrowd's careers page and normalized into a canonical job model.