Chit Chats

Operations Manager (Branch, Warehouse and Logistics) - Permanent Full-Time - Bilingual - Montreal QC

Montreal, QC, Canada · Full-time

Sponsorship not specifiedDetected 18 days ago

AccessibilityValuationLogisticsLeadershipCommunicationProblem SolvingMentoringPublic Speaking

About the role

We are looking for an experienced Operations Manager (Area Manager) to oversee our business operations in an assigned region.
The Area Manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability.
As the Area Manager, you are the front runner of our growth mission, responsible for opening new branches, and expanding the network according to the leadership team's strategic plan.

Lead and execute on branch network expansion strategic plan and make recommendations on how to improve the processes standardization and achieve consistent service levels and increase the sales volume with the help of operations excellence and sales teams.
Cascade up/down communication: Complete daily check-in updates. Maintain open communication lines between leadership, managers and teams to ensure alignment and timely delivery of goals, projects and reports.
To be successful as an Area Manager, you should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets.
Ultimately, a top-notch Area Manager should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.
You're responsible for providing leadership, direction and support to Chit Chats' managers, branch leads, fleet, fulfillment and increase customer accessibility within your region.
You plan and drive operations to ensure results are consistent with compliance policies and the overall strategic direction for the organization.
Collaborate with your key stakeholders on hiring, training, onboarding and exit processes.
Work closely to maintain high employee engagement, retention, performance, and address staff-related concerns.

Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.

Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices.
We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses.
Ensure optimal team health and performance in your region.
Ensure all branches comply with health and safety standards, labor laws and all company policies.

You provide oversight of the branches and drop spots in your region to be in line with the business strategy and company culture to achieve organization goals.
If you relate with being Caring, Curious and Cheerful; we are looking forward to having you onboard!

This listing is sourced directly from Chit Chats's careers page and normalized into a canonical job model.