The National Football League
Seasonal Product Operations Coordinator
Inglewood, California, United States
Sponsorship not specifiedDetected 13 days ago
ExcelAvidLeadershipCommunicationProblem Solving
About the role
- This role will be integral in coordinating operational activities and ensuring seamless execution.
- Reporting directly to the Senior Product Operations Manager, the successful candidate will play a pivotal role in optimizing digital product performance.
- The NFL expects to hire for this position near the middle of the range.
Responsibilities
- Support Product Operations projects across NFL.com, the NFL app, Club Sites, and other owned and operated digital platforms.
- Assist with operational readiness for new products, features, and seasonal initiatives by helping create and maintain runbooks, training materials, documentation, workflows, and escalation paths.
- Support digital content programming and site operations through approved administrative tools and content management systems.
- Partner with Product Operations, Content Operations, Product Management, Engineering, and other cross-functional teams to support day-to-day digital platform operations.
- Help document business rules, operational processes, and support procedures to improve team readiness and consistency.
- Provide operational support for NFL-owned and operated digital platforms on NFL gamedays, preseason games, tentpole events, and other live event windows.
- Support live game and event monitoring by validating stream availability, content presentation, platform behavior, and user-facing experiences.
- Partner with Game Day Operations, Clubs, Engineering, Product, and Support teams to track issues through resolution.
- The NFL Digital Media group seeks a dynamic Product Operations Coordinator to provide crucial support across various platforms including NFL.com, the NFL app, NFL Fantasy, and Club Sites.
- Demonstrated ability to collaborate effectively with teams.
Requirements
- Rapid ability to learn new systems and programs.
- Sound knowledge of sports and digital sports products.
- Excel as a relationship builder, with the ability to influence
Nice to have
- Bachelor of Science or Arts degree in business, marketing, communications, computer science, or related field is preferred
- 1-3 years' experience coordinating and supporting digital products in a sports entertainment, digital, media or related industry
- Prior experience with Live event support
- Prior experience with Content Management Systems (CMS)
- Other Key Attributes / Characteristics
- Strong attention to detail and exceptional organizational skills.
- Avid interest and knowledge of NFL football.
- Terms / Expected Hours of Work
Compensation
- Salary / Pay Range
Benefits
- We motivate others through vision, energy, and a commitment to excellence.
- Assist with post-event documentation, issue recaps, and follow-up items to improve future event coverage.
- Benefits Information
- To learn more about our comprehensive benefits offerings, please visit: NFL BENEFITS
Company info
- NFL Core Values:
- Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
- Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
- Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
- We embody our core principles in every decision and action.
- Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.
- NFL Leadership Attributes:
- Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
- Execute: We take action with precision, delivering results that drive our goals forward.
- Inspire: We motivate others through vision, energy, and a commitment to excellence.
- Live Our Values: We embody our core principles in every decision and action.
- Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
- Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact
- Talent Attributes: What we expect for our employees:
- Embody an enthusiastic, proactive can-do attitude
- Embrace grit, free from ego or entitlement
- Eager learner, driven by passion rather than just ambition
- Encompasses an incredible work ethic with an agile mindset
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This listing is sourced directly from The National Football League's careers page and normalized into a canonical job model.