The National Football League

The National Football League

Seasonal Product Operations Coordinator

Inglewood, California, United States

Sponsorship not specifiedDetected 13 days ago
ExcelAvidLeadershipCommunicationProblem Solving

About the role

  • This role will be integral in coordinating operational activities and ensuring seamless execution.
  • Reporting directly to the Senior Product Operations Manager, the successful candidate will play a pivotal role in optimizing digital product performance.
  • The NFL expects to hire for this position near the middle of the range.

Responsibilities

  • Support Product Operations projects across NFL.com, the NFL app, Club Sites, and other owned and operated digital platforms.
  • Assist with operational readiness for new products, features, and seasonal initiatives by helping create and maintain runbooks, training materials, documentation, workflows, and escalation paths.
  • Support digital content programming and site operations through approved administrative tools and content management systems.
  • Partner with Product Operations, Content Operations, Product Management, Engineering, and other cross-functional teams to support day-to-day digital platform operations.
  • Help document business rules, operational processes, and support procedures to improve team readiness and consistency.
  • Provide operational support for NFL-owned and operated digital platforms on NFL gamedays, preseason games, tentpole events, and other live event windows.
  • Support live game and event monitoring by validating stream availability, content presentation, platform behavior, and user-facing experiences.
  • Partner with Game Day Operations, Clubs, Engineering, Product, and Support teams to track issues through resolution.
  • The NFL Digital Media group seeks a dynamic Product Operations Coordinator to provide crucial support across various platforms including NFL.com, the NFL app, NFL Fantasy, and Club Sites.
  • Demonstrated ability to collaborate effectively with teams.

Requirements

  • Rapid ability to learn new systems and programs.
  • Sound knowledge of sports and digital sports products.
  • Excel as a relationship builder, with the ability to influence

Nice to have

  • Bachelor of Science or Arts degree in business, marketing, communications, computer science, or related field is preferred
  • 1-3 years' experience coordinating and supporting digital products in a sports entertainment, digital, media or related industry
  • Prior experience with Live event support
  • Prior experience with Content Management Systems (CMS)
  • Other Key Attributes / Characteristics
  • Strong attention to detail and exceptional organizational skills.
  • Avid interest and knowledge of NFL football.
  • Terms / Expected Hours of Work

Compensation

  • Salary / Pay Range

Benefits

  • We motivate others through vision, energy, and a commitment to excellence.
  • Assist with post-event documentation, issue recaps, and follow-up items to improve future event coverage.
  • Benefits Information
  • To learn more about our comprehensive benefits offerings, please visit: NFL BENEFITS

Company info

  • NFL Core Values:
  • Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
  • Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
  • Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
  • We embody our core principles in every decision and action.
  • Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.
  • NFL Leadership Attributes:
  • Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
  • Execute: We take action with precision, delivering results that drive our goals forward.
  • Inspire: We motivate others through vision, energy, and a commitment to excellence.
  • Live Our Values: We embody our core principles in every decision and action.
  • Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
  • Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact
  • Talent Attributes: What we expect for our employees:
  • Embody an enthusiastic, proactive can-do attitude
  • Embrace grit, free from ego or entitlement
  • Eager learner, driven by passion rather than just ambition
  • Encompasses an incredible work ethic with an agile mindset

This listing is sourced directly from The National Football League's careers page and normalized into a canonical job model.