Aleracare

Aleracare

Intake Coordinator

Van Nuys, CA

Sponsorship not specifiedDetected 22 days ago
ExcelCustomer SupportPatient CareCommunicationMicrosoft Office

About the role

  • Experience providing customer service to internal and external customers, including meeting quality standards of services and evaluation of customer satisfaction.

Requirements

  • If you are self-directed, honest, and passionate about making a difference, Pure Infusion Suites offers an environment where you can thrive.

Nice to have

  • Creates documentation required to service the patient per policy and payer guidelines.
  • Determines estimated patient financial responsibility using insurance verification information and payer contracts and/or self-pay guidelines.
  • Obtains initial authorization prior to admitting the patient for all services for any insurance plan that has authorization requirements.
  • Obtains reauthorization as necessary, reviews physician orders from pharmacy to determine if authorization is required on changes / additions to therapy for patients that are already on service.
  • Order entry Calls patients and prescriber offices to schedule deliveries Crosstraining in home infusion intake Does this position have supervisory responsibilities?
  • Experience in identifying operational issues and recommending process improvements.
  • Strong communication skills to speak with external service providers and internally with the AleraCare team to coordinate services.

Skills

  • Basic PC skills including email, Microsoft Word, Excel and PowerPoint.
  • Strong organizational skills.

Company info

  • People-obsessed
  • Relentlessly Improving
  • Innovators
  • Grateful

This listing is sourced directly from Aleracare's careers page and normalized into a canonical job model.