Aleracare
Intake Coordinator
Van Nuys, CA
Sponsorship not specifiedDetected 22 days ago
ExcelCustomer SupportPatient CareCommunicationMicrosoft Office
About the role
- Experience providing customer service to internal and external customers, including meeting quality standards of services and evaluation of customer satisfaction.
Requirements
- If you are self-directed, honest, and passionate about making a difference, Pure Infusion Suites offers an environment where you can thrive.
Nice to have
- Creates documentation required to service the patient per policy and payer guidelines.
- Determines estimated patient financial responsibility using insurance verification information and payer contracts and/or self-pay guidelines.
- Obtains initial authorization prior to admitting the patient for all services for any insurance plan that has authorization requirements.
- Obtains reauthorization as necessary, reviews physician orders from pharmacy to determine if authorization is required on changes / additions to therapy for patients that are already on service.
- Order entry Calls patients and prescriber offices to schedule deliveries Crosstraining in home infusion intake Does this position have supervisory responsibilities?
- Experience in identifying operational issues and recommending process improvements.
- Strong communication skills to speak with external service providers and internally with the AleraCare team to coordinate services.
Skills
- Basic PC skills including email, Microsoft Word, Excel and PowerPoint.
- Strong organizational skills.
Company info
- People-obsessed
- Relentlessly Improving
- Innovators
- Grateful
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This listing is sourced directly from Aleracare's careers page and normalized into a canonical job model.