Empower Pharmacy

Empower Pharmacy

Premier Account Manager

US Remote · Mid

Sponsorship not specifiedDetected 21 days ago
Data AnalysisData VisualizationSalesforceCRMAccount ManagementExcelProcess ImprovementPerformance ManagementHRISFDA RegulatoryLeadershipCommunicationCollaborationMentoringAdaptability

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odds of building a lasting career here

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Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • Operating in a hyper-growth, highly regulated 503A/503B environment, this role blends clinical fluency, commercial rigor, and disciplined execution to strengthen long-term partnerships and unlock compounding demand.
  • The role leverages AI as a force multiplier to accelerate insight generation, improve decision quality, and scale personalized engagement across accounts.
  • With full ownership of relationship strategy, performance management, and risk mitigation, the Premier Account Manager sets the standard for account excellence.

Responsibilities

  • Account Growth: Develop and execute strategic account plans to drive growth and revenue within the portfolio.
  • Process Optimization: Implement and refine account management processes to enhance efficiency and effectiveness. Use AI to streamline operations, reduce manual tasks, and ensure quality control, resulting in improved service delivery and client satisfaction.
  • Data-Driven Decisions: Harness AI-powered data analytics to inform decision-making and strategic planning. Analyze performance metrics and KPIs to optimize account management strategies, significantly enhancing operational performance and client outcomes.
  • Compliance Adherence: Ensure all client interactions and processes comply with industry regulations and company policies. Leverage AI to maintain compliance in the 503A/503B landscape, safeguarding the company's reputation and client trust.
  • Collaborative Initiatives: Drive cross-functional collaboration to align product development, marketing, and sales efforts with account goals.
  • Performance Tracking: Oversee team performance metrics and implement AI-enhanced feedback systems. Ensure accountability and motivation among team members by setting clear goals and providing real-time performance insights.
  • Advanced account management expertise integrating AI-driven analytics, CRM systems, and data visualization tools to optimize decision-making, performance tracking, and strategic account planning in complex, high-growth environments.
  • Strong clinical and commercial acumen with the ability to synthesize therapeutic knowledge, provider workflows, and market dynamics into actionable strategies that drive measurable business outcomes.
  • Customer Focus: Builds trust through customer-centric solutions.
  • Optimizes Work Processes: Drives efficiency with continuous improvement.

Requirements

  • While performing the responsibilities of the job, the employee is required to talk and hear.
  • Employees are regularly required to move about the office and around the corporate campus.
  • The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
  • Proven track record of driving revenue retention, expansion, and relationship recovery within complex, high-stakes account portfolios.
  • Experience conducting Executive Business Reviews, managing performance metrics, and maintaining disciplined CRM documentation standards.
  • Proficiency with Salesforce or equivalent CRM platforms, with a strong emphasis on data integrity and workflow optimization.
  • 4 - 6 years of experience in pharmaceutical sales, specialty pharmacy account management, or a comparable customer-facing healthcare role with demonstrated ownership of high-value accounts.
  • Demonstrated clinical fluency enabling independent, credible engagement with physicians, pharmacists, and healthcare operators on therapeutic and compliance-related topics.
  • Bachelor's degree in Business, Healthcare Administration, Life Sciences, Marketing, or a related field preferred.

Benefits

  • We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications.
  • https://careers.empowerpharmacy.com/benefits/
  • Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide.
  • We're proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc.
  • Guided by these principles, we've created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care.
  • It means becoming part of a mission-driven organization that's transforming healthcare at scale.
  • Let's transform healthcare together.
  • Foster a culture of continuous learning and innovation, utilizing AI tools for skill enhancement and professional development, ensuring team members are equipped to excel in a dynamic environment.
  • Exceptional communication and relationship-building skills, capable of influencing senior healthcare stakeholders while leveraging AI tools to enhance personalization, responsiveness, and engagement quality.
  • High learning agility with the ability to adapt quickly in regulated environments, applying emerging technologies and insights to continuously improve execution, compliance, and customer impact.

Company info

  • Values: - People: Empowering people defines who we are. - Quality: Excellence in every product, every time. - Service: Serving others is our highest purpose. - Innovation: Advancing care through technology and discovery.
  • Empower Pharmacy's Premier Account Manager drives measurable revenue retention and expansion across the company's most strategic provider relationships by owning end-to-end accountability for a defined portfolio of Premier Accounts.
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