Zoro

Sr. Technical Product Manager - AMP

Chicago, Illinois, United States · Senior · Full-time

Sponsorship not specified$127k-$212kDetected 42 days ago

Distributed SystemsCloud PlatformsDatadogPlatform EngineeringCybersecurityComplianceLeadershipCommunicationCollaboration

About the role

As a Senior Technical Product Manager (TPM) within Zoro's Enterprise Platform Engineering organization, you shape platform strategy and architectural intent in partnership with the Director of Platform Engineering and Staff Platform Engineers.
You operate at the intersection of business outcomes, system architecture, and engineering execution, ensuring platform investments are valuable, viable, operable, resilient, compliant, and cost-aware before teams commit to implementation.
Strategic Platform Direction and Architectural Intent

Own and author Solution Assessments that define problem, success measures, constraints, risks, and high-level system direction.
Manage platform evolution over time through sequencing, investment trade-offs, and deprecation strategy.
Partner with Staff Engineers to ensure architectural intent is technically feasible and operationally sound.
Frame business vs. technology trade-offs in terms of value, risk, cost, and time-to-deliver.
Validate solutions can be sustainably supported by engineering and operational teams.
Zoro's total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance.
We also support growing your family through access to adoption assistance program
At Zoro, we don't just follow a playbook-we help build it.

Bachelor's degree in Computer Science, Engineering, Business, or equivalent practical experience
8+ years in technical product management, platform strategy, systems architecture, or related technical leadership roles
Experience defining system-level solutions for complex, cross-team initiatives
Strong understanding of cloud-native architectures, distributed systems, and platform engineering
Experience managing event-driven architectures
Experience articulating trade-offs across cost, risk, compliance (PCI/SOX/NIST), and operational sustainability
Proven ability to align cross-functional stakeholders across business, engineering, and security
Demonstrated FinOps experience with a track record of actively driving down cloud infrastructure costs and decommissioning legacy systems without impacting downstream consumers.

Experience in ecommerce or high-scale B2B technology environments
Success shaping platform roadmaps that improved developer productivity, operational resilience, or scalability
Experience partnering closely with Staff-level Engineers or Architects on enterprise initiatives
Familiarity with internal platform/foundational engineering organizations
Track record of evaluating platform investments for value realization and cost efficiency
Employee discounts and admission to various civic and cultural institutions around Chicago

Company Summary
make it easy for businesses to get the tools, parts, and supplies they need to keep things running.

In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:
Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
At least 18 paid time off days annually for full-time employees and 6 company holidays per year
6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
For additional information and details regarding our benefits and our parent company, W.
Our culture is grounded in values that guide how we show up every day: Winning & Learning Together, Being Customer Obsessed, Being Transparent, and Taking Ownership.
Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views

Winning & Learning Together, Being Customer Obsessed, Being Transparent, and Taking Ownership.
We don't have all the answers, but we're always asking good questions.
Zoro's culture has been recognized by Fortune, Best Places to Work, and Built In Chicago-but the recognition we care about most comes from our team members, who make this place what it is.
We also know that flexibility matters.
Our hybrid work model gives you space to focus and the flexibility to live your life - asking team members to be onsite at least two days a week.
Our Chicago HQ (right above Ogilvie Transportation Center in the Accenture Tower) is always open and ready for connection, collaboration, or just a good cup of coffee.
At Zoro, we're growing fast toward big aspirations - and we're continuously excited about the new challenges we get to solve together.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gend
Zoro was founded in 2011 with a simple idea: make it easy for businesses to get the tools, parts, and supplies they need to keep things running.

ity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gend

This listing is sourced directly from Zoro's careers page and normalized into a canonical job model.