Klick Health

Director, Consulting

Toronto, Ontario, Canada · Director

Sponsorship not specifiedDetected 22 days ago

AccessibilityProcess ImprovementCommunicationCollaborationMentoringPublic Speaking

About the role

The team applies strategic rigor to real-world problems.
They help organizations navigate change with clarity and confidence.
This is vacancy is for a backfill here at Klick Health.

Responsibilities

Develop omnichannel and digital transformation strategies across HCP and patient audiences that align to client business goals, brand priorities, and measurable outcomes.
Collaborate with technology delivery, analytics, media, creative, and client teams to identify opportunities for digital innovation, process improvement, and revenue growth.
Manage client, partner, vendor, and cross-functional relationships to support successful project delivery, adoption of digital tools, and operational effectiveness.
We're also committed to developing an inclusive, barrier-free recruitment process and work environment.
Our Consulting Craft partners with clients on complex business and transformation challenges.
Their work drives meaningful, long-term impact.
This role partners closely with technology delivery, strategy, analytics, media, creative, and client teams to design connected experiences that improve engagement, measurement, and operational effectiveness.

Requirements

Experience leading HCP and patient digital marketing initiatives, including customer journeys, channel strategy, campaign execution, measurement, and optimization.
Experience managing senior client relationships and presenting strategic recommendations to cross-functional stakeholders, brand teams, or executive audiences.
Experience leading digital transformation initiatives or omnichannel programs that delivered measurable business, customer experience, or operational outcomes.
Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Benefits

The Director, Omnichannel Enablement leads digital transformation and omnichannel strategy for healthcare and life sciences clients across HCP and patient audiences.
The Director provides senior client guidance, oversees campaign and platform initiatives, and helps teams translate healthcare data and digital trends into measurable brand outcomes
Advanced degree in marketing, technology, business administration, healthcare, or a related field.
Experience working in a large consulting company, healthcare agency, pharmaceutical organization, or life sciences commercialization environment.
Lead the design, implementation, and optimization of digital marketing campaigns, customer journeys, and platform-enabled experiences across healthcare stakeholders.
Coach consultants and team members through strategic planning, campaign management, client communication, and healthcare digital transformation work.
8+ years of experience in digital transformation, omnichannel strategy, digital marketing, or campaign management within healthcare, life sciences, consulting, or agency environments.
Strong understanding of healthcare data, data strategy, analytics tools, marketing automation platforms, and digital technologies used to improve engagement and performance.
Knowledge of healthcare marketing compliance, regulatory review, privacy considerations, or MLR processes in pharmaceutical or life sciences environments.
Experience representing digital, omnichannel, or healthcare transformation expertise in pitches, industry forums, client workshops, or thought leadership.

Company info

Comfort and enthusiasm for using AI as a regular part of how work gets done.
Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore.

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