Redfin
Licensed Transaction Coordinator - Washington (Temporary) - Future Opportunity
Remote, Washington · Contract
Sponsorship not specified$30k-$50kDetected 55 days ago
Customer Support
About the role
- Coordinate property access for inspectors, appraisers, and other vendors.
- Draft addenda as needed, process disclosures and ensure our file is complete.
- Minimize clients' stress by expertly guiding them through the closing process and promptly responding to their questions.
Responsibilities
- With agent oversight, you'll manage a high volume (process 30-50 deals per month on average during busy months) while maintaining quick response times, and proactive follow-up.
- Manage all paperwork related to the transaction.
- You'll proactively support multiple agents, building relationships to understand their working style and take care of our clients at every step in the home-buying and selling experience.
- Drive agent and client satisfaction by providing support that meets our gold standard of service excellence.
- Your passion for delivering world-class service experiences that create raving fans out of every agent and client we support will be instrumental to your success in this role.
- In addition, we'll support you with in-depth training, cutting-edge tools, and a collaborative culture as you learn the ropes at Redfin and grow your professional career.
- Work in a fast-paced environment while juggling multiple priorities while using your market knowledge and our custom-designed tools to inform clients about activities related to listing their home.
- We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life.
Requirements
- About You A real estate license is required.
Nice to have
- One year of customer service experience is required.
- Clear and concise verbal and written communication.
- Proficient in basic technologies (internet search, customer relationship tools) and the aptitude to learn new technologies (Google suite, Redfin proprietary tools).
- Experience using email and phone to communicate with clients and other parties required.
- Calm demeanor when resolving issues and communicating with agents and clients.
- Experience juggling multiple priorities in a fast-paced environment.
- Strong sense of accountability for the agent and client experience.
- You pride yourself on saving the day!
Skills
- Excellent attention to detail, organizational and interpersonal skills.
Compensation
- $30k-$50k
Benefits
- What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too!
- We are proud to offer eligible team members perks and health benefits that will help you have peace of mind.
Company info
- Redfin is revolutionizing the $75 billion real estate industry.
- We use data, beautiful software, and innovative design to put customers first at every step in the home-buying and selling process.
- Get ready to dive headfirst into our award-winning website and mobile apps, solving complex business problems in a highly visible, customer-centric way.
- If you value doing great work in a collaborative environment, join our team!
- This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.
- Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.
- The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.
- Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at Careers@Rocket.com.
- The compensation information below is provided in compliance with all applicable job posting disclosure requirements.
- The compensation for this position is $22.80-$35.50.
- The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off.
- More information regarding these benefits and others can be found here.
- The information regarding compensation and other benefits included in this paragraph is the company's current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced.
- In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position.
- Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.
- As part of the ecosystem of Rocket® we transform talented candidates into passionate team members who thrive in our world of opportunities.
- Join us in our mission to shape the future of our industries and make a lasting impact in our communities and beyond.
- qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.
This listing is sourced directly from Redfin's careers page and normalized into a canonical job model.