Wade Trim
Service Desk Technician - #2985
Pittsburgh, PA
Sponsorship not specifiedDetected 29 days ago
AutoCADLeadershipCommunicationMentoring
About the role
- The candidate must also be self-motivated, work well with others, and have excellent writing, organizational, and communication skills.
- A flexible hybrid work schedule is available after 30 days of employment.
- We've been solving complex engineering challenges for nearly a century.
Responsibilities
- We customize our work approach to fit each project using a collaborative, friendly style to deliver solutions our clients can stand behind.
- Provide Service Desk support and be accountable for the response and diagnosis of end-user issues
- Manage, record, report support activities and inventory.
- Provide hands and eyes support for Server and Network teams
- Maintain a safe working environment
Requirements
- A high school diploma or equivalent is required.
- The candidate must have three months to five years related support experience in a Microsoft Windows environment and familiarity with personal computer hardware and software configurations.
Nice to have
- Assist in computer troubleshooting and maintenance, operating system and application installations, computer lease configurations, computer deployment and returns.
- Take ownership of complex problems and escalate to the appropriate I.T. team member to expedite resolution
- Troubleshoot server and network issues
- Write effective user-oriented Helpdesk work order resolution documentation
- Attend seminars and/or training classes
- Anticipate and provide resolutions to problems
Skills
- All staff are encouraged to share ideas and suggestions for innovative technologies or processes to adopt.
Compensation
- What We Offer: Our excellent salary and benefits package includes medical, dental, vision, life insurance, short and long-term disability coverage, education reimbursement, 401(k), performance bonuses, and an employee stock program.
Benefits
- Our excellent salary and benefits package includes medical, dental, vision, life insurance, short and long-term disability coverage, education reimbursement, 401(k), performance bonuses, and an employee stock program.
Company info
- Our supportive culture recognizes and strives to fulfill collective client, company, and individual needs.
- Frequent interaction among staff is encouraged, company leadership is easily accessible, and opportunities are provided for staff to help shape the firm's future through strategic planning.
- Position Description: We are looking for a Service Desk Technician to join our IT Team to improve infrastructure in our Pittsburgh office.
Equal opportunity
- Wade Trim is an Affirmative Action/Equal Opportunity Employer.
Apply directly at Wade Trim →Create a free account for alerts like thisView Wade Trim immigration profile
This listing is sourced directly from Wade Trim's careers page and normalized into a canonical job model.