Deepgram

Deepgram

Software Engineer, Voice Agents & AI (Senior or Staff Level)

San Francisco, CA · Staff+

Sponsorship not specifiedDetected 18 days ago
PythonJavaKotlinAWSDockerKubernetesAPI DevelopmentMachine LearningLLMsResearchCommunicationProblem Solving

About the role

  • Ultra-robust ASR in noisy, multi-mic environments
  • Real-time analytics and operational intelligence
  • Deeper, more reliable in-restaurant hardware integration

Responsibilities

  • Design, develop, and maintain scalable, high-performance backend systems for our automated order-taking platform
  • Collaborate closely with our team to ensure the seamless integration of our backend with our ML models and client devices
  • Monitor and optimize the performance of our backend systems in production environments
  • Build and maintain integrations with 3rd party restaurant software systems like POS, loyalty, payment gateways, and customer data platforms
  • Implement best practices in system design, code quality, and testing to ensure a reliable, secure, and maintainable system
  • Optimize AI pipeline to improve performance in challenging audio environments, robustly handle ambiguous customer requests, and rapidly scale to new menus
  • Run experiments to validate the product impact of new functionality
  • 4+ years of hands-on experience in developing, implementing, and maintaining backend infrastructure in production environments
  • Proven track record of building and deploying scalable, high-performance backend systems

Requirements

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field
  • Experience with cloud-based infrastructure and deployment technologies, such as AWS and API design
  • Experience with Python, Kotlin, or Java
  • Experience with containerization tools, such as Docker and Kubernetes

Company info

  • We are seeking a Software Engineer to join our Enterprise AI team, a new, vertically focused business unit dedicated to solving the toughest problems in the space, working alongside Deepgram's core research teams.
  • We are already partnering with several leading brands and will continue expanding these efforts

This listing is sourced directly from Deepgram's careers page and normalized into a canonical job model.