Unisys
L2 NOC (Windows) Night Shift
USA Remote · Mid
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About the role
- This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
- US job seekers can find more information about Unisys' EEO commitment here.
Responsibilities
- Monitoring & Proactive Response - Performs daily monitoring of Windows systems, services, and performance; initiates proactive remediation.
- Incident Remediation - Owns Level 2 Windows-related tickets through resolution, including root cause analysis.
- Documentation & Compliance - Updates system records, ensures licensing compliance, and maintains accurate configuration data for Windows assets.
- Knowledge Transfer - Creates runbooks and how-to guides; trains Level 1 analysts on Windows procedures.
- Ability to support 24×7 operations and rotating shifts.
Requirements
- BA/BS degree and 2-4 years of relevant experience OR equivalent combination.
- Strong experience with Windows troubleshooting and server administration.
- U.S. Citizenship and U.S. residency required.
Visa & Work Authorization
- Citizenship and U
This listing is sourced directly from Unisys's careers page and normalized into a canonical job model.