Nocd
Business Operations Specialist
Chicago, IL · Full-time
Sponsorship not specified$14k-$17kDetected 16 days ago
SQLData AnalysisData VisualizationExcelERPEHR/EMRLeadershipCommunicationProblem SolvingCritical ThinkingOrganizational Skills
About the role
- You will proactively identify operational opportunities, monitor performance trends, and coordinate actions that help teams achieve key business objectives.
Responsibilities
- As a Business Operations Specialist, you will support Clinical Operations Managers and Product Managers by owning and driving the operational activities that improve performance across the therapist network.
- Build recurring reports, dashboards, and operational summaries to drive action and decision-making.
- Operational Execution Partner with Clinical Operations Managers to implement initiatives that improve business performance.
- Support workflow improvements and process standardization efforts.
- Cross-Functional Coordination Partner with teams including Clinical Operations, Network Growth, Product, Revenue Cycle, and other operational stakeholders.
- Use data, technology, and critical thinking to drive measurable improvements in member outcomes and business performance.
Nice to have
- Coordinate follow-up activities and action plans with therapists and operational teams.
- Track and monitor completion of key activities and interventions.
- Escalate risks, barriers, and operational concerns as appropriate.
- Assist with operational projects and initiatives aimed at improving member experience and therapist effectiveness.
- Serve as an operational liaison to ensure timely execution of priorities.
- Advanced proficiency in spreadsheets and data tools (Excel, Google Sheets, SQL, Tableau, Looker, or similar).
- Highly organized with exceptional attention to detail.
- Comfortable working in a fast-paced and rapidly changing environment.
Skills
- Strong written and verbal communication skills.
Compensation
- The expected pay range for this position is $85,000-$120,000 per year.
- Actual pay will be based on the individual's qualifications and experience.
- Compensation: The expected pay range for this position is $85,000-$120,000 per year.
Benefits
- Competitive salary and benefits package, including Medical, Dental, Vision, and a 401K plan with a Company Match.
- It's ranked by the W.H.O as a top 10 most disabling condition, causes people to become 10x more likely to die by suicide when left untreated, and costs the healthcare systems tens of billions of dollars annually.
Company info
- With an inclusive culture and ongoing learning opportunities, we are here to help you thrive and do the best work of your life.
This listing is sourced directly from Nocd's careers page and normalized into a canonical job model.